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Ifb Executive Elite Waashing Machine / bad service

1 India
Contact information:

salangai electricals,
Sivagangai district,
The chief executive,
IFB industries limited,

Respected sir,
we are having purchase 2nos of executive elite model IFB washing machine as an date 12.04.06 NO:IEE0511011W04462 at tamilnadu sivagangai district karaikudi dealer M/s: KUMARAN TV CENTRE in ready cash purchase.
Another one machine NO:EX.EL.B.048050 purchase date 20.06.06 in ready cash purchase.

MACHINE NO:1 purchase date after one month machine is fault. to inform nearer MADURAI DIVISION SERVICE CENTRE.
To change a motor in after fifteen days, and to change dimmer in another one month. FInally, another one month to change the second hand new machine.
The machine should not run past 8 months, only for showcase item.
MACHINE NO:2 purchasing date to use the washing machine was after 9 months for so many family problems.
After 6 months washing machine was run satisfactory.
Next day will start the complaints, to inform nearer MADURAI DIVISION SERVICE CENTER.After, they send the MR.JANARAJ service engineer will come my home & he only for look the machine do not check the machine. He told motor is fault to replace the new motor will charge on Rs 4800/-. I'm not accept this.
Because, I am TEXMO INDUSTRIES, COIMBATORE motor company authorised sivagangai district dealer.
So, i verify the machine in my mechanic. The MCB(circuit breaker) is fault on machine line &they will change the new MCB the machine is OK.
This time machine complete body shot.The service engineer MR.JANARAJ is come, machine fault repair chargeRs 8500/-an AMC basis Otherwise no change.
I feel IFB washing machine is ORIGINAL or DUPLICATE delhi make company. From purchasing date always complaint, complaint...
* MR.SAKTHI no responsible answer.
* MR.BALA madurai area sales Reb no responsible answer.
* MR.JANARAJ service engineer useless fellow no identifying knowledge by IFB washing machine complaint.
so, Two no's of washing machine should not run for 8 months.
Please, we want return respective and posibility for another new executive elite model two numbers of washing machine.
thanking you,

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