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Identity Protector offered from Lane Bryant


free membership time

Complaint Rating:  0 % with 1 votes
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Identity Protector offered from Lane Bryant
United States
Signed up for free 30 Day membership and then after 30 days it would be 14.99 a month. I signed up on 10/25/12 and today is 11/19/12 & still have not received my package telling me how I can access my credit report for free as they said I would get besides all the information to protect my credit and identity. Called them at number I was given when I first enrolled to cancel 1-866-802-7621 and spoke with Jordan (female) who when I told her I was cancelling she lied to me and said I still have 3 more weeks before I'm charged & that I should receive the package any day because it has already been mailed. She kept trying to get me to keep the membership persisting where I finally had to shout at her and say cancel my membership NOW. I signed up on 10/25/12 so how could I have another 3 weeks free? She flat out lied. She was trying to stall me so that they could get a payment out of me without ever actually getting my package. I made sure she gave me a confirmation number for the cancellation. Make sure you get that when you cancel.
Complaint comments Comments (0) Complaint country United States Complaint category Scam & Fake Checks

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Lane Bryant Logo Lane Bryant
Customer Care Service
777 S State Road 7
United States - 33068
+1 954 970 XXXX
+1 215 638 XXXX
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