ICICI Bank / poor service!
I have a icici credit card and I am using this card till december 2005. When I got the statement of april 2007 I am shocked because in this statement 5 entries are located on line air tickets purchases which is I am not doing. Immediately I blocked my card on 1/5/2007 and register a complaint in ICICI customer care center. My complaint No. is SR-[protected].On 3/5/07 I send a written complaint to ICICI bank.On 18/5/07 bank will send me a latter again I am shocked because bank will told me one transaction is in banks favor. This the biggest entire of 5 disputed transactions. Banks statement dated 26/5/07 was very vague & complicated. In this statement bank will demanding me Rs-16,099/-. When I ask about above statement in customer care center or in branch they cant give me any satisfied answer. At last I send a legal notice to ICICI bank on 13/7/07 however no reply is given till today. I send my complaint to RBI also. When RBI mail ICICI bank one of the unit manager of ICICI bank (pune Br.) will call me and says pay the outstanding amount otherwise recovery agent will send in my house.Bank will now harass me by calling me or send their recovery agents. I register a complaint in Commissioner of Police pune. If any one of you face same problem aof ICICI bank please mail me. My mail ID is email@example.com.
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