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Hutch / Hutch hello tunes

1 India

I am using Hutch Prepaid Number and actual user is my Son. The scheme is Hutch Life Time Offer . Every day, Hutch Plays hello tunes with various options with Bollywood Songs. Two days back my son was having a balance of Rs.45.00 in this account. When suddenly a call was received from Hutch it started playing Hello Tunes with various options to select the songs.

My son immediately canceled the call.

Next day, my son saw Rs.45/- has been deducted on account of selection of Hello Tunes.

We call up the Executive-Customer Care and it was told to us that Caller Tunes has been activated on the number since we have pressed one of the options . But whereas we had cancelled the Call.

This is how Hutch is cheating the Prepaid Customers having Life Time offer.

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