HSN / flex pay of item 524594

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I had purchased this Item through your mobile App using flex pay. After the first payment as well as the shipping and tax had been deducted from my account. Your flex pay department decided that I wasn't eligible for flex pay and cancelled my order. So now I no longer have an order placed and am out the money until it gets credited back to my account which the operator I spoke to said 72 business hours which since this is friday evening means I may get my money back by next Wednesday. I have been in retail for over 30 years and have never done this to one of my customers or had it done to me. If my flex pay worthiness was in question it should have been reviewed before any money was deducted.

Nov 18, 2016

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