SUBMIT A COMPLAINT

House Of Brides / my daughter's bridal gown is not in

Orland Park, IL, United States

My daughter ordered her dress and it was paid IN FULL in February.
The wedding is 12 days away and we still have no bridal gown.
When we constantly call the Orland Park store we are given the
run around and told it will be in.
I feel like we have no rights or choice in what is going to happen with
this bridal gown.
This store must be use to this type of incident since the manager
called the police because I was upset and asked questions that she
refused to answer.
What if the dress doesn't come in?
We need to get the flower girl dress and need to match her dress ; how
can we do this with no dress?
The manager refused to give me her last name, her boss's name, and
did not answer my questions at all.

Mb
Jun 03, 2018

Post your comment