House Of Brides / bridesmaid dresses

Edmonton, AB, Canada Review updated:

I ordered 6 bridesmaid dresses at the end of oct 2013. My wedding is April 4th 2014. Was told I would get my dresses by end of jan beginning of feb 2014. I called HOB the first time 3 business days ago and have called everyday sometimes twice a day. I am only calling to get a status update and to make sure everything is ok with my order. I called the order center first they ask for my order number and name I give it to them and they tell me they can't pull up my order because they have limited access in the order center they give me another number to call area code 630 I call that number only to get voicemail. I tell them I'm only calling to check up on my order make sure it's ok no one has called me back. I have called order center several times talk with different people they always tell me they can't pull up my order to call the other number. Today I said no I'm not calling the other number they don't call back. I spoke with a guy supervisor named Tim he said he would send a message to them to call me back it was urgent. I have also sent emails and have heard nothing back. I've never ordered anything on line before and now after numerous calls and reading reviews I am freaking out!!! I have lost sleep over this it's all I can think about now after reading reviews and how others have called and called and got no response back from them. I don't know what to do next or how to go about getting an answer from them. Like if there's an issue tell me so I can get dresses else where I just need someone anyone to confirm my order. What scares me is that the people at the order center ask for my order number and name after I tell them
I want to check on my order and then they tell me they can't pull it up. Why even ask then. I'm seriously going to cry. I should have just got the darn dressed through the shop here even tho they were $100 more. Omg what if I don't get my dresses what am I going to do. So heart broken stressed and anxious. Anyone have any other numbers to call to speak with someone??

Jan 14, 2014
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  • Do
      Jul 25, 2014

    Worse experience ever these people need to be put out of business...

    0 Votes

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