HospitalGiftShopdid not deliver on time

I have ordered a fruit basket and some flowers to be delivered the same day. That was a birthday surprise for my sick grandmother who was in the hospital. I was not able to visit her personally because of the job so I decided to send her something nice. I arrived two days later and asked did she like the flowers and she asked "what flowers?". That moment I understood that HospitalGiftShop delivered nothing! And the worst thing was that they did not even tell me about that!
I contacted them and heard only lame excuses. They did deliver everything two days later.
Extremely poor service! I'm shocked!

Jul 21, 2016

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