Holiday INN — reward points
When I became a rewards points member, I was assured I would not ever lose points that I earned. When I recently tried to use them I was told I had lost them. I was also told that I had been sent E-mails stating that holiday inn was changing their policy. I never received any e-mails, but was told I lost my points anyway.
I would like to redeem my points if possible.
Priority club # [protected] Kenneth Byas
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