HealthyPets.com / False Price Discount Advertising
The e-mail sent to me advertised “SAVE 30% OFF Total Savings” for Frontline Plus. Above the prices shown for Frontline Plus 3-Pack, the website advertised “Marked Prices are 20% off” and below “Use coupon code PETHOLIDAY for an additional 10% off Savings!”, but the prices shown for the “HealthyPets Sale Price” was discounted 16.67% and the “30% off Savings with Code” price was discounted only 25%.
After I placed my order for a 12-pack, the total price after discounts matched the price previously displayed as the “30% off Savings with Code” price. Instead of completing the order, I aborted the order and telephoned customer service. I explained to the customer service representative that the 25% discount was not what was advertised, and I asked if he could make an adjustment so that the savings really were 30%. He told me the prices are firm and he could not change them.
This company is advertising discounts that are blatantly false.