The complaint has been investigated and
resolved to the customer's satisfactionResolved HealthyPets.com — my order
resolved to the customer's satisfaction
I order $725.00 worth of flea treatment & vaccines.
Order not received, called company & they said that they did not know where to deliver order. I gave full and clear information when I made the order.
Explained that it was mostly vaccines and that they would be ruined.
CSR said they would ship replacements immediately.
Never received & I called company the following week
They said that only Bob could ship replacement vaccines and that Bob wasn't in & that Bob did not keep regular hours & they had no idea when he would be available.
Left multiple messages on Bob's voice mail.
I got from someone other than Bob saying that they informed me previously that I needed to return ruined vaccines and that a call tag was issued.
I am now at 9 calls to this company. I can't get my money back.
They have over $500 of a small Humane Society's money
Everything about this is wrong. No one can help me and they have stolen our money. This is unbelievable.
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