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GrabCar / GrabTaxi / driver was rude

1 Metro Manila, Philippines

I waited for Almost or less than 30 minutes. I texted and called the driver. He rejects my calls. And asked me to cancel it because he was still finishing up his coffee. I have all the screenshots for our conversation. The driver was so rude.

I will translate our conversation in english.
Me: where are you now?
Driver: just a minute im just finishing my coffee
Me: what? Please cancel my booking
Driver: you cancel the booking. Thank you
Me: why would I be the one cancelling it?
Driver: *no reply

The timings in my screenshots are visible.

GrabCar / GrabTaxi
GrabCar / GrabTaxi
GrabCar / GrabTaxi

Lo
May 16, 2018

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