Like both you Mike and Scott, I got screwed completely out of the blue. In my case it's particularly bad because my house is not very well insulated and tends to do pretty bad in the winter months since it's 100% electric. Therefore, I'm actually quite used to paying $400 a month for December and January. I'm trying to save up to have the necessary insulating and window replacement done, but that's all very costly. In any case, I was not prepared for the $800 bill that arrived in Jan. I've had there Gexa Green 100% renewable plan for the past two or more years, which according to my past bills has always carried a 14 cent per Kwh cost. There was never a change in that cost at all, not until starting in October, when the price started climbing a penny or so a month. Then in December, the cost went straight to 20 cents!!! Well, that combined with my crappy insulation really screwed me. I'm just amazed that a company can do ### like this. I'm seriously tempted to not pay them, credit be damned.
As for their claim of converting people to a "Fixed Plan", that's complete and utter stupidity. Back when I signed up there was no such thing... and if there were, sure... I as well as any SANE person would have gone with a fixed plan because they are usually cheaper and half the reason most of us went with Gexa is because they were supposed to be cheap! So why on earth would they think they can bring in this "fixed" plan and not promote it, not tell anyone about it and then just bombshell all there customers with high rates because suddenly everyone is on a "variable" plan that they never agreed to be on in the first place.
In any case, I wish there was a way to coordinate everyone who is dealing with this because then maybe we could chip in and get a class action lawsuit against them for deceptive practices. At the very least, it'd be great to collectively agree to not pay... can you imagine... half or more of their customers just not paying for a month. That'd really put them in a pinch. As is, it's likely that they screwed nearly all there customers with this rate crap they are pulling so I'd venture that they won't be around as a company much longer. In my case I actually noticed the upward price trend a couple months back so I started a switch to Reliant in mid-December, but that wasn't fast enough to stop myself from getting screwed in a final blow from Gexa.