Gexa Energy / Rate increase of 100% in 6 months
I signed up with Gexa in January 2008 at a rate of 9.2cents/kWh (variable) . In the last few months it has reached 21.3cents/kWh more than a 100% increase, that is ridiculous. In summer when the rates went up it was understandable . but from mid-august the rates have been coming down (eg : - http://www.electricitybid.com/electricity/index.php/2008/11/03/texas-electricity-price-trend-november-2008/ ), and other provider have come down from approximately 20c/kWh to normal approx 13cents/kWh, but with Gexa even the October bill is at 21.3cents/kWh . Isn't it long enough time for the energy commodity prices to be reflected on the users ? When I raised a complaint with Gexa all they said that only thing they can do is record "unhappy" against my customer id.
I stay in a 1 bedroom apartment, do not switch on A/C or Heater. The only electric appliance used in my house is the electric stove for cooking (not even oven is used), refridgerator and washer/dryer (once a week) and with this frugal usage I end up paying about 100$ a month while competitive providers (Startex Power, Champion etc) costs less than half the amount.
Please do not use Gexa even if their current rate shows up low on a variable rate. It just keeps going up without reflecting anything of the market. And worst part is now at this high end I have one more billing cycle to complete before I can switch providers. So I essentially end up paying about 200$ extra for Gexa and again installation and all intial charges for the new provider. If your usage of electricity is more (I don't think it is possible to live with any lesser usage than what I currently do) the difference in your case would be much larger.
Gexa sucks . Be warned. I would say go through the different plans of various providers and compare them and see trends over a period before making a decision about your provider. This site is useful - http://www.electricitybid.com/counties/harris.html (for houston)
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