SUBMIT A COMPLAINT

GDex / GD Express / consignment no:[protected] / courier id:55158 /johor malaysia

johore, MY

Date:30/03/17
Client number:[protected]/murali
This morning i have received msg lasada says that, i will receive my package soon.
I been not notify at what time the item will be deliver to me.
Sudently at about three o'clock the guy with courier id 55158 come to my house to deliver the item with inform. I was not at home at that time, when i back to home i saw a note from the guy.
I immidiately call office but no one answer the call, i tried many times and finally get contact with them. I explaint what was happen to the admin staff who attended to me. After shortly again the same guy came to my house and shouted and talk without respecting customer very badly. He even challenge us to lodge a complaint.
First experience with gd ex but very bitter experience.
You will lose valuable customer if your customer continuously do such things to customer.
I demand for the written apologies from the company otherwise will escalate to consumer department.

Thank you,

Mu
Mar 30, 2017

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