GAPbad customer experience at gap - valley fair mall, ca

R Nov 19, 2017

Date: 18 nov 2017
Time: around 9.15-9.30pm

I was with my daughter and husband to purchase a jean for my husband. While my husband was in the trial room he asked me to get the next size. I walked to the rep for help and he walked away and pretended not to hear me. Then he sheepishly smiled and came to me n pretended not to hear. I told him this is not the way to treat customers and he didn't seem to care. He was exchanging smiles with another sales person. I complained to the manager but didn't get the feeling they cared. I feel discriminated they way they handled. Very bad experience!

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