Game Stores South Africa / / customer service of the queenstown branch

Queenstown, ZA

Good day,

I phoned Queenstown Game store this morning with one simple question 5 min later the telephone have been drooped in my hear with the words she is stupit.

Game have a special on a deepfreezer KIC 210l tomorrow on the balck friday.

My question that i had for Game was (Can my mother pay for the deepfreezer and then i can pick it up later tomorrow?)

My reply that i have received back from Game was:
GAME - "We do not have any stock left"
ME - How can that be because the special is on tomorrow and have been advertised on facebook?
GAME - Mam if we have 10 microwaves in stock and there is 20 customers only 10 of the 20 customers will get a microwave.
ME - I do understand that but my question is how can you already be out of stock?

then Game have dropped the phone down in my ear.

Is that a why to treat customers at game???

I am exstremely unsatisfied with game and feel like the way game is treating customers is unacceptable and need to be take further.

Marietjie Harvie
Cell: [protected]

Nov 23, 2017

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