Gallagher Bassett Services’s earns a 1.6-star rating from 2 reviews and 68 complaints, showing that the majority of clients are dissatisfied with risk management and insurance services.
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Stay away
I too had a workman's comp claim in which my actual doctor and the doctor I was sent to from work both put me on work restrictions after a shoulder injury. GB denied my claim but stated that I could file for an appeal within twenty days. I had it sent in 2 days later. Still to this day have never heard from them whatsoever. They played it off as a shoulder sprain. Well 5 and half months later my shoulder is still not like it used to be. It's got about sixty percent of its strength back. Pretty crappy since I was supposed to start firefighter training in the fall and now because of GB, I may not be able to ever achieve that dream. Thanks alot f*****s!
They do not do their job
This company needs to be investigated. They steal from the companys they work for and do not do the job intended.
However, the companys who hire them probably get just what they want. An insurance company that screws the employee and saves them money. Where has loyalty to an employee who has given blood sweat and tears for them gone. This should be illegal. And any one who works for them endorses this practice. I guess anyone can be bought for 30 pieces of silver.
We need to get the media involved in disputes with this company. Also the states need to stand up to them then they do not comply with orders from the state. Where is justice in this country? Where is fairness and fighting for the rights of others. This is why we need government intervention. I pay my taxes and I want the government to represent me when crooks like this take advantage of me. They force you to get an attorney so that you will lose part of your money and they sit back and feel vindicated.
Have we on empathy for the injured?
Terrible service
Well, I have read other complaints here, and am greatful that we have not had as much trouble out of GB as some, but our problem would be such a simple one to resolve and in 4 months they have done nothing.
My husband was injured on the job in early June of 2009. When he finally received his first WC check, it seemed low. I knew that he was supposed to receive 2/3 of his average weekly wage. So, I went to his employers website and printed out all of his pay records and turned them over to our attorney. It turns out that his checks are about $55 less each week than they should be.
Our adjuster at GB is Gary Jones. Our attorney has called, written, faxed, and emailed Mr. Jones. He has simply ignored her. We know he has gotten her messages because our mailing address was corrected as instructed in such contact. Yet, the W/C check amount has STILL not been corrected.
We have also had slight delays in approvals for treatment and meds, but nothing like the others I read here. $55 may not seem like a lot of money, but when your income has already been cut by a third, every dollar counts
The complaint has been investigated and resolved to the customer’s satisfaction.
I was dealing with Mr. Andrew Mc Intel at the company about Born Fishing food poisoning me. Mr. Andrews stated that they will send me my hospital check once my insurance paid for my bill. I been calling him for a week straight no answer I been leaving voice mails still no return calls. They are so unprofessional. I advise no one not to deal with them.
rude claims agent
Had my 2008 Honda Civic oil changed, they admitted they put the oil filter on backward, or had problems with the oil filter in the past, but my engine siezed up that day. Now I have to deal with their third party adjustor Gallagher Basset, the claims agent went on vacation with out leaving a message about the status of my case, and the supervisor, when called says, "we're allowed to go on vacation" and blows off my request for status of my claim. It has been two weeks today since my Civic was towed into the Honda dealership. Honda has not been contacted by anyone and wants answers. Honda has given them the cost to fix the engine, over $4, 000.00. Now, it's who's going to pay, the filter company, the oil company. I don't care, they should fix it and decide how to split up the bill later. Be wary of "Oil change" businesses. Be very wary of Gallagher Bassett, the rudest people on the face of the earth.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was injured at work on 3/20/2009. My daughter came to stay with me for 2 weeks as I had fractured my R ankle and L shoulder. (driving foot and dominant hand)
When my daughter had to return home, I called the adjuster and asked about cab vouchers for transportation to and from doctor appointments.
I was told that I 'could take the bus'.
GB has twice denied a bone stimulator recommended by the orthopaedic surgeon.
Now they are denying additional physical therapy - after only 18 visits.
My employer has been very supportive and as helpful as possible.
The Worker's Comp system in CA drives the employee to seek legal counsel, thus increasing costs and prolonging claims.
I had the same thing happen to me at a Firestone dealer. I received a coupon in the mail for a free oil change and like a dummy I took advantage of it. My Hyundai Tucson needed a whole new engine and the cost was well over $10, 000. I did not have to deal with Gallagher Basset in that context though.
I went to a concert at Chastain Park in Atlanta and fell over the first row and down into the pit area. They had no marking or rope at the time. I am dealing with Gallager Bassett now.
They never return my phone calls. They spelled my last name wrong on the paperwork and they are trying to settle for a ridiculously low amount. So I understand what you are going through. I wish us both luck and thanks for going public with your saga.
workman's comp
I sustained a work related injury to my left knee. I have had problems with Gallagher Bassett since day 1. I have had difficulty with my doctor's appointments and payments. My worst problem has been with receiving workman's comp payments. It has taken weeks to get a payment after seeing my doctor. The longest time it took to get a payment was for 6 weeks. I have had problems with them returning a phone call. I have had to talk to my adjuster's supervisor at least 4 times to date. I was told that the adjuster had up to 24 hours to return calls. It had been over a week. I contacted the KY ombudsman, her calls were not returned either. I haven't received payment since before Christmas. I took a desk job that pays $15 less on the hour, last week, just so I don't lose my house. I have submitted info to the Better Business Bureau, but that doesn't help me.
Just wanted to let you know, you're not the only ones getting screwed by Gallaher Bassett.
Lynn
The complaint has been investigated and resolved to the customer’s satisfaction.
I hurt my back while working for a company that Gallager Bassett work for. I was cleaning a tilt skillet when the water covered the floor as the drain isn't long enough to catch all the water. So, while cleaning the water off the floor I turned and slipped. I caught myself with a prep table and didn't think much of it until the next day. I got to work in the morning, and it was feeling ok then while moving around the kitchen and getting everything on the cart it really kicked in. I could not physically stand up straight. I hurt so bad that I had tears in my eyes. I'm an old school chef that takes the licks always have. But this but I could not move or stand or lay or anything. So, I spoke with management two to three times a day to keep them in the loop. It happened on a Friday, so I took the weekend off as my schedule said. The management texted me a text for workman's comp while I was healing, and they would help me with it. Well after 4 doctors, CT and 2 MRIs they found out that all four doctors said I needed an operation then they fired me while I was still on a doctor's note to be out. Then they sick these people on me to get me nothing. It's been 4 months now. No paychecks or any money from them at all Nothing. I have had to sell everything that I had to keep a roof over my head and at least one hot meal a day. I will be homeless in 2 weeks as I have nothing else to sell and I have no more ways to get cash. I can barely stand up straight for more than an hour at a time Scumbags they are changing my whole life over some medical issues. So, watch out people they will take everything and more
Gallagher and Bassett buying AIG is a marriage made in hell.
So far we're 3 werks behind in my WC payments and in my dashboard on the GB app it says I'm not due any payment.
I only hope I'm the only one getting screwed, as I can only imagine the rest of AIG'S contracts are getting the same treatment.
Imagine the amount of money that GB is stealing from people.
I'm calling my lawyer, and take it from there.
Good luck.
The worst company ever. This will be my second Thanksgiving waiting for a check. I called adjusted,but he took off for he holiday, of course he has. Waiting fo WCOMP payments is horrendous. The US postal services are poop. Waiting for your income in the mail is absolutely horrendous in Connecticut. Maybe I can get a turkey and the trimmings from foodshare.i hope so.
Gallagher & Basset are the worst clan of evil I have ever encountered. They sent me to a s*** hole in Harvest, Al, every friday for almost three month. Every doctor in that place is a quack or a actress. I could go on and on, but it's already been said by all you guys.
If anyone on here is dealing with a knee reconstruction, in or around the Alabama are, has had contact with Gentex. Please join me in A class action against G&B and Gentex
Suffering a traumatic brain injury on the job. I'm living with irreversible life changing results. I'm at the point where I can no longer drive and I'm in my 40s. The list of my problems is long. I don't know how GB reps and crappy doctors sleep at night knowing they are ruining people's lives. GB is bad news!
I sued the STATE OF CT. through CHRO/EEOC under Conn Gen Statute 31-290(a) and various other FEDERAL disability and also "Defaming property". My car was riddled with racial insults and death threats, after I filed the complaint.
The CHRO/EEOC found in my favor, (2004) once it was on the news, and the whole state saw what I went through.
In the settlement, I "released the state of CT., from liability, EXCEPT for pending workers compensation claims."
I was treating with a wonderful pain doctor, but he moved to Hartford Hospital and was so busy, it was impossible to get seen. He referred me to someone in the same area (injections) and I saw a different doctor for 2 years for medication.
I went to the pharmacy to get my refills, and was told, "WC is not paying anymore". That is a rather odd way to find out I am cut off of narcotic medications! Reckless, bad judgement, just plain mean.
My primary care doctor was so angry, but he knew it was not my fault. He prescribed, in the meantime and I was able to wean off 2 of 3 narcotic, plus, Neurontin & Lyrica. (they helped a lot) My primary care doctor is still prescribing Oxycodone 20mgs BID, Norflex & Flexoril. He is not a pain doctor so naturally he is uncomfortable treating me for a WC back injury.
Finally, I got a letter saying the prescriber, was "out of network". They offered no proof, and the commissioner just took GALLAGER BASSETTS, word and said: "if he is out of network, he is out of network." I then asked, what is the link to this secret "list"?
Turns out, HE WAS ON THE LIST (3) times, so they lied in order to stop paying for my narcotic medication and muscle relaxants.
They stop at nothing to get rid of you. I have since printed out the list with his name on it, so I can show GALLAGHER BASSETT are bold faced liars.
I was told by the Hartford WC paralegal that, as long as my primary care doctor is licensed to prescribe, then he is qualified to be on "the list."
I then went for a "follow up" to see my injection-treater, @ the pain mgmt clinic and was turned away! They said the visit was" not authorized?
That is so stupid because I had a hearing, 10/2012 and the commissioner approved in WRITING this exact doctor and I have the paper work. They wrote me a note saying I was there, and turned away, as I needed it to PROVE how stupid this system is, and to be reimbursed for mileage. (51 miles twice in the same week = 102)
Who knew you had to have an authorized doctor, authorized for a follow up? I never had that happen before and my injury is over 10 years old. I am on a disability pension as it was part of the settlement, plus I had worked 13 years so I was vested.
The commissioner I had was a real jerk and knew I had been on the news, years prior to the hearing, . At the closing of this hearing, in front of a room full of people, including the osteopath, who I was seeking approval for (12) visits. he said: "I am retiring in (3) years, and I do not want to see you in this office until I am gone!" (RETALIATION for filing a complaint is a violation of the terms of the CHRO settlement)
My approved treater, turned me away, my meds were D/C'd, without any document issued. My claim adjuster was a liar and she did not pay the osteopath for over 6 months! She got fired, thank God.
Now I have another CA who is just as bad. I have no counsel and so far, since I can read the WC book, I have done fine. Its a battle, but I save all paperwork, plus I prevailed through the CHRO/EEOC. All done pro se.
I called the CHRO and told them what happened. They directed me to the WC Chairman's office. I called, left a message and then emailed them. I got a response from his secretary, who helped me get A VISIT approved, that prior week. The email was not going to be seen by the Chairman. The gate-keeper is the "decider" even though I made her know, the CHRO told me to make him aware of the issues.
The hearing is coming in a week, and I am taking the entire back pack of this blatant disregard for a CHRO/EEOC settlement, as they continue to violate me under 31-290(a).
My back is a mess, and I am done with steroid injections and radio frequency oblation, that landed me in the ER. I could not walk for a month after that procedure. Now that it wore off, as it does, my left foot is 30% numb, all the time. I do not think, this doctor did anything mean or bad. I just know, those shots are not FDA approved (they use them as a off label use) and that I do not get enough relief for the agony during and after these procedures.
The osteopath is the ONLY doctor that does not make me feel worse, before I feel better. I call him a "healer". He cured my left hip bursitis with hand manipulation. Prior to him, I had been getting injections for 10 YEARS! Of course, now they are falling over themselves to stop me from seeing him. Its almost laughable if it were not so insane of them. His visit costs them $100.00, not $2, 000.00 like the injections. (Radio Frequency is even more than a single injection) They are illogical on every level.
I was afraid to go to this next hearing, because of that mean commissioner, but was told, that they move them around, and now they have some new woman commissioner in Hartford.
My husband now retired, comes with me, as a witness to everything that has happened, including the behavior of the commissioner from the last (2) hearings in 20012 & 2013.
TRUTH is something GALLAGHER BASSETT has nothing to do with. Their behavior is blatantly deviant & dangerous, with no regard, for what can happen to an injured worker.
ANY doctor that you are treating with, would be charged with abandonment, if they "kicked you to the curb", before finding another doctor. Why should a claim adjuster with no medical background at all, be able to get away with this?
I could have had a seizure or died, had my primary care doctor refused to step in, for their ignorant mistake.
My CHRO settlement, has a clause, that if the agreement is violated, I can GO TO THE MEDIA, or take them to FEDERAL court, to enforce it.
Hello to myself.
Not one person read this so how do I take it down?
Any moderator please remove my complaint. It’s 9 years old and nobody cared.
Thank you -
The question is what can we do together? They are obviously a problem and hurting a lot of people, maybe we could find a lawyer to represent us all. This is clearly abuse of human rights! I too want to work, I just need my knee fixed so that I can.
Hey
I was reading through the post. I too have dealing with Gallagher & Basset, they are some real inhumane POS.
I wanted to ask, how everything turned out for you
elyseerita@gmail.com
I hurt my right knee at work, after weeks finally got an MRI. The doctor said that I need full reconstructive Knee surgery. Now I have to go see their doctor for a second opinion in a couple weeks. On my fourth week with no pay, losing my place to stay...next my car and then my credit. These people are destroying lives like we are ants under a boot! I can't believe that it is legal for them to do this, it's wrong!
Same here. Would love to chat about your outcome
elyseerita@gmail.com
They are nothing but crooks. I had to deal with Joni Gould a compulsive liar and Suzann Davis a very hateful and abusive claims rep. I pray some day justice ill be served. These people deserve to be punished for being trained liars and slanderous con-artists.
Yes, they are something awful along with the doctors they send us to
I purchased my wedding dress from Peridress. i am very satisfied with it. The dress arrived in time. It fit me perfectly. I will purchase more dresses from Peridress in the future.
Very rude and unprofessional
I agree about the rude adjuster. I talked to Robin to find out why the second week of pay was 1/6 that of the first week. She was very rude acting like I should know this and acting like she took time out of her busy day to have to explain something to me. I still don't understand but how can you argue with them. They seem to have the government on their side. I feel for every one who has to deal with them long term. I can't wait to be done! When you are dealing with something like a traumatic injury you think they could supply you with more understanding people to deal with.
The complaint has been investigated and resolved to the customer’s satisfaction.
J. Patrick Gallagher Jr. only owns 1% of the company and is worth at least 15.7 million.
https://wallmine.com/people/12821/j-patrick-jr-gallagher
As a company they will lead you along then shaft you no matter how legitimate a claim you have. Their job is too save the company they are employed by money, in this case it was Veolia. They are pirates!
why Don’t you just go back to work? Sounds like you are capable if you can sit around and write these emails?
Sounds like you all are super educated! Likely you all were denied.
I currently am dealing with Gallagher Bassett for a work related claim. the Adjuster has been changed like 3-4 times since November twice in one week. Not one of my concerns have been addressed they cancelled scheduled treatment to do and IME. Then argued whether I called and left messages for the adjuster. I was ultimately told I was not communicating with them when in that week had been in constant contact with a case manager who took over a month to reach me although the Dr she scheduled an appt with had no problem reaching me and I didn't give them my contact number. they schedule appts and tell you after the fact then get upset when you have to reschedule. and apparently 2 weeks is not sufficient enough time to have to reschedule an appt that was schedule for 3 weeks away so yes I to feel that their Adjusters treat you like you are an idiot and a liar and like you are an inconvenience to their daily existence.
I was injured at work, almost loose my hand, GB wont provide pain management Im still going through pain and they wont do nothing about it...
plus I had two other doctors take a look at my hand. and those two fellows lied about my injury saying there was nothing wrong with me...
Hi I work for the other side and can help you get this addressed. Contact a vendor which handles claims and looks out for the best interest of the injured worker. Like S p r e e m o speak to someone in their NY office. Give them your claim number and adjuster info, they will get you to the best doctors and even report a doctor that lies.
MY COMPLAINT WAS REMOVED about these loser in CONNECTICUT.
WHY WAS IT TAKEN DOWN?
How to make them pay your bills, they lie. They settle your case with open medical and then come up with every possible reason as to why they should not pay. The attorneys get paid but they do not care about the hurt employee they care about saving a buck or just not doing anything. How can you make them do what the court orders states they are suppose together. Has anyone gathered together and tried to sue them for the harassment and treatment they respond to all clients.
I agree Gallagher Bassett, especially the Oak Brook Terrace office are rude and unprofessional. They actually appeared to know little about their own business. I can't understand how people like this can be employed at a customer service level. Stay away if you can!
Their dodgy antics are also known in Australia too, I cannot believe that the Australian government would employ such crooks they have scammed the worker the employer and the government compensation authorities that employ them to ### their workers compensation claims, I personally have had to take legal action against them and it has been 2 years. WARNING do not bother applying for workers comp you will be more damaged than when you first reported your injury. GB's fat cats at the top are, the only winners in this global scam.
Terrible experience
I was injured on the job working for a large photography studio. Gallagher Bassett refused to pay any bills or pay for health care I needed for a herniated disc in my back. Now after 2 years of no help from the company I settled for next to nothing with the company and now I just had surgery and am partially paralyzed in my leg and tremendous back pain because of lack of cooperation of gallagher bassett and a nationwide large photography company. Do I have recourse with G & B for suffering and permanent damage? I am so very pissed.
The complaint has been investigated and resolved to the customer’s satisfaction.
You can take them to department of workers compensation your self, and it doesn't cost you a dime .The judge has an obligation to make sure you don't get screwed by GB. Their attourney costs them about 300 an hour and a half a day in court (1200). You will love it when their lawyer beggs you not to go to trial... labor code CA 5814 is intentional delay and will cost them thousands in fines if you push the issue to trial. It becomes very easy to win when you have your doctors request and a fax confirmation. They have no legal excuse for not granting your doctors request for your treatment. Their lawyer will try to intimidate, bully, and manipulate you. This is normal . The day of the trial their lawyer will catch you in the hallway and purpose a buy out instead of going to trial . You will then ask for ten thousand dollars. The judge will fine them much more, don't forget your are dealing with a multibillion dollar company. These guys are ### and need to pay...brianjones196932@yahoo.com
they r horrible. i have three herniated discs from a work injury. today i got the run around so i couldnt get my medication so who knows how bad im gonna feel going cold turkey this weekend. i hate this company n i am being forced to get a lawyer. all i wanted is treatment but all i get is [censor] in my face by these [censor]s. latia wallace has screwed me so many times we should have kids. i have been more than polite and patient but they really took me through the ringer this time. all they needed to do was fax one paper yesterday, or at least today, but now im out of meds and have no doctor to see. im so lost, scared, and confused. if anyone can give me some pointers and help on how i should b working this out please tell me. everything was not great but going ok til now. who should i call at this company to go above my case worker? is there any easier way to get things done?
I would be very interesting in knowing if you do have the right to legal action against Gallagher & Bassett for dragging there feet and freezing up your injury by ignoring your medical treatment and causing further damage, I have been done the same way by them, and if you didn't know there claims are there the third party involved in your injury, they are hired to save costs, to your company and are a risk management company, which I currently became aware of. Please keep the forum informed, alot of people have been further injured because of Gallagher & Bassett ! Thanks! Susananne
I too have had a bad, a rental van experince with Galligar Bassett, they have such unprofessional adjusters it's a shame. I was hurt on a bus that my company provided for me to ride in only to find out the seat wasn't secure. I was thrown to the back of the van, I suffered a upper/lower back injury. They rushed me to their doctor right away to be looked at that I have no problem with I just wish they felt our pain. This too shall pass.
did you get a lawyer, most lawyers work pro-bono. I am going through the same thing right now. I have 2 herniated discs in my lower back and I hired a lawyer right away for this. The employer that I was working for was a little shady, so I could only imagine how the insurance companies that they hire were going to be. My lawyer cant even get an answer out of them, so he filed a hearing claiming "bad faith". most insurance companies dont want to be called to a hearing on bad faith, it doesnt look good for them. what a coincidence, its gallagher basset also.
Awful company
Gallagher Basset is handling claim for Yogi Bear Jellystone, in Fremont Wisconsin, which illegally dumped tons of leaves in the Village sewer system blocking the sewer main which cause raw sewage to back up into my basement, twice in one day! The incident happened May 2008, and still no resolution of my claim. They are insensitive to acknowledge the pain and suffering this has caused my family. With an outstanding bill in the 10's of thousands, we would like this claim to be resolved our, home has been in disarray since.
I am hoping that our claim resolution will occur soon.
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes waiting on payment was awarded 45000 settlement but in partial payments in timely matter there not holding up to sending out my payments was injured in 2023 rotator cuff had sugery arm still not a 100 percent but I manage I also have workers comp lawyer they only say there waiting for response from adjuster and attorney
Adjuster Mabelette Balermack is horribly unprofessional, lazy, incompetent and extremely rude. She forwards calls to voicemail and never responds then lies about it when called out. She needs to be investigated and fired.
This insurance company has nothing be bad faith lawsuits against them seems 2000 shows how evil this company is to worker’s it’s disgusting
They will not let me get approval to see a physical therapist.
Called the and the account manager multiple times.
here is how I deal with GB---just "carpet bomb" them with emails. If you go onto Google and search 'Branch Matrix' it pops right up. CC as many VP's and Area VP's as you see. Also the branch manager is always at extension 201.
Some important people to copy on your email can also be found by searching "executives" at the Arthur J Gallagher Co (Itasca IL) and copy them too.
For the BEST afffect send the email to your adjuster and BLIND CARBON COPY everyone else.
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Gallagher Bassett Services emailscustomerservice@ajg.com100%Confidence score: 100%Support
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Gallagher Bassett Services address2850 Golf Rd, Rolling Meadows, Illinois, 60008, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Gallagher Bassett Services contacts
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Hello I'm having the same thing happening to me, I've had 2 surgeries on my ankle and still hasn't gotten any better so i went back to the othropedit that done my previous surgeries said i need a third one to fuse my joint and clean catrlige out of my ankle and Gallagher Bassett is refusing to pay and now they sending me to see an independent Dr. on the 28th of this Month for they don't have to pay for anything and my Dr. said that that i need the surgery so what kind of crap is G.B. trying to do? Make people suffer that's not right at all. They should my pain and what i'm going through with my ankle on a daily bases...
hi i had and have actually and ongoing case with this insurance company. I hurt my neck at work last fall. They took three months to finally approve PT then sent me to a doctor who didnt even look at the MRI sent by the preovious doctor. The first doctor told me I had an unstable neck from a C 5-6 herniation and put in a referral. The doctor said Oh is Muscular skeletal gt a better attitude go back to work. So I asked for a second opinion. The second surgeon said sure it s surgical she needs it. They denied the claim, They GB sent me to another surgeon for another independant opinion. He agreed with MD 1 and #3 I needed surgery but still GB said no. They then hired a PI to follow me around day and night. However they only submitted film of the one day I had the nerve to actually take medicine so I could function in hopes of getting the MD to change their opinions. However I looked up Florida law and this type of thing is illegal to do pursuant to 440.10 comp regulation. You cannot make statements to pursuage or convince or discolor evidence in hopes of denying a claim. If any of you are still reading this blog please reply here as If I can prove that this is a normal behavior and the normal status of how they handle claims, which it seems from reading here above that it is then this is just their attempt to get out of paying claims . ( a big no no ) I even have a statement from the adjuster in an email saying my doctor directs my care not me. ( aparently she doesnt even follow her own rules as the doctors x 3 say I need surgery and still denying the claim. According the the patients bill of rights ( Federal Law - Which superceeds State stautes), Section iV of the Federal patients bil of righs states ( I have copied it direct from the site) IV. Participation in Treatment Decisions
Consumers have the right and responsibility to fully participate in all decisions related to their health care. Consumers who are unable to fully participate in treatment decisions have the right to be represented by parents, guardians, family members, or other conservators. ( Quote obtained from http://www.opm.gov/insure/health/reference/billrights.asp ). We need to stop this behavior of insurance companies, while I under stand that there is alot of fraud in these areas, that sould be a risk of doing business, if they dont want the risk they should not sell the insurance. If the company I worked for paid the premiums for coverage it is their job to satisfy the claim. So by trying to not pay the claims made by an employee I think this constitutes some breach of contract. But that would be their fight. I just want this to be over get my surgery and move on with my life. There is a board who investigates these problems in every state. I am curious if anyone has sent a complaint to the state about Gallagher Basset. And if so what were the findings?
1ltallen