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progressive car insurance

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6:43 am EDT
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progressive car insurance claim agents is shady as they come

I ran into a flood road and my car was deemed to be totaled. I had gap insurance,. Progressive insurance paid 19000 dollars. They told me the CNA gap insurance would pay the rest. I did receive an estimate on the car damages. I did not mention any injury to the car. It just stated the car would no longer turn on d/t water damage. I submitted a claim to cNA gap insurance. They sent me a document saying they would not pay the deductible and they would not pay for previous damages to the car. I called them and told them there were no damages to the car. The stated that Progressive had told them there was a accident prior to the flooding. Telephoned Progressive and she sent me a email stating there was a large dent which was deemed to had occurred at another time. I told her that was absolutely untrue. She state that she would talke to her supervisor and now she wouldn't answer my phone calls. This whole thing has been a nightmare and I am out of 4000 dollars that i really needed, Shady people

Recommendation: dont buy CNA gap insurance

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6:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

progressive car insurance Not paying the claim

I was in a wreck on june, 8, 2016. I was hit in the driver rear. By a car doing about 50-60. It knocked my truck up in the air, turned the truck sideways. The hit caused my truck to die. I had trouble trying to restart it. It was like starting a standard shift truck without pushing in the clutch. I was hit so hard it pulled my set bolts out! I had to have neck surgery. I had to have 4-disc removed. The doctor said I was lucky to be walking not wheel chair rest of my life. I have been without my truck since oct. 29, 2016 when the trans. Finally quit! Both shop's said the damage was done by the wreck. But your hawk eye adj. Could look at a picture and say no it didn't. I bet he has never done any major work on car or truck drive train. I have you cannot tell if there was wear do to lack of trans fluid. But when the trans. Finely quit the trouble shaking quit! It's so sad I now have to hire a lawyer! I guess your company would 12 people to make way in on this wreck. Plus since all the crap I been going threw I had a small heart attack! Thank you very much.

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2 progressive car insurance Complaints

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12:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

progressive car insurance Charging $50.00 for paying online

I recently purchased car Insurance online I paid $375.00 for six months and that is the rate they promised I would continue to pay.

I have to renew in May . they sent me an email stating they are charging me $50.00 dollars for paying online and the other $50.00 dollars was an explanation about there company premiums or some other rhetoric they made up .

I feel this is fraud and as a consumer I should be protected and not have to pay extra for paying online all the bills I pay online are free.

They want to raise My Insurance to benefit them and I do not earn allot and am Happy with what I pay now and I feel it is a fair amount of money what I am paying for car Insurance.

Respectfully,
Ms .I Rico

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Overview of progressive car insurance complaint handling

progressive car insurance reviews first appeared on Complaints Board on Apr 2, 2010. The latest review claim agents is shady as they come was posted on Sep 26, 2025. progressive car insurance has an average consumer rating of 1 stars from 0 reviews. progressive car insurance has resolved 0 complaints.
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