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Frigidaire Ceramic Stovetop / bottom of stove just fell out

1 953 Patton RdGlasgow, KY, United States
Contact information:
Phone: 270-678-2486

My Frigidaire Ceramic Stovetop fell apart the other day. Heard this huge bang under my stove. I have drawers there, so when I went to open my drawer it wouldn't open. I thought maybe a pan had gotten wedged. So, called for my husband. We found that the bottom of my stovetop had fallen into my drawer. I was in the middle of cooking, when I went to turn off the burners the knobs started coming off in my hand. My husband had to run to the basement and turn off the fuse to my stovetop. Very dangerous. When we looked closer at the stove we noticed that the bottom of the stovetop is just basically glued on. How is that safe? I ran to get my papers from where we purchased the stove. The warranty had ran out in May 2009, 4 months ago. I just bought the stove in 2004. So, basically it only lasted 5 years. Ths stovetop I had before this one lasted 20 sum years and was still working when we replaced it, because we were remodeling our kitchen. Went to Lowe's and they acted like there was nothing they could do since the warranty was up. But, we want Frigidaire to know how crappy there products are, along with consumers that are maybe thinking about purchasing a Frigidaire Product.

Jb

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