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Fragrancenetproduce never show up

1

Order make on 07/25/09, credit card charge on 07/27/09, since then then I contact them at the phone four times!!! And send them six emails! First they said the package was damage and I have to contact them to resend the package! How come they didn't reship the package???
I contact them by email and I talck to them at the phone on 08/07/09 and they said they gone a resend the package! They didn't! No shipment trucking #, no emails nothing...
I contact them by email and call them again on 08/14? 09, and I speak at the phone with tonny (this is how she introduce herself), and she said for shore I am gone receive a shipment conf number in 24-48 hours... Still nothing until today 08/17/09.

They lie to me
0 customer service
Package never show up
Credit card charge on 07/27/09, until today 08/17/09 no package, no ship. Con. Number, nu refund... Order # 4801800

Best regards
Gabriel gheorghe

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