Foschini KwaMnyandu Umlazihandbag

I received a handbag as a gift from my friend and she also gave me a slip so that I can change the handbag if I don't like it. I went to Foschini KwaMnyandu and I must say that staff have bad attitude. I gave them the handbag and asked to exchange it for another handbag and the cashier rudely said we do not exchange handbags for hygiene reasons and they told me to go to the foschini where the handbag was bought from and ask them to assist me. I also did not have a packet and one of the staff advised the other staff not to give me one. Same time I than went to Foschini in Galleria and one of the ladies gladly assisted me with exchanging the handbag. Please do something about that foschini KwaMnyandu staff, it does not look like they were trained to do their job or should I say they don't see the point in providing good customer service.

Jan 01, 2017

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