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Flexi Club / Points

1 South Africa Review updated:

I would like to join all the other suckers who have been duped by Flexi Club.
We had our points with another timeshare company CRI as well as being members of RCI and in all the time we were members of these clubs we were able every year to swop our points for a holiday in various parts of the world without any problems. Until that fateful telephone call from Flexi Club promising us so much more, and their fast talking rep. Van zyl Meiring. I rue the day I was persuaded to "upgrade" at considerable expense I may add. Like some of you I queried the interest that was added every month to my statement with unsatisfactory results, even though a Debt Order had been signed. Is there no Ombudsman we can appeal to?

La
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Comments

  • La
      4th of May, 2009
    0 Votes

    Knowing one is not the only one complaing makes one feel better after sharing ones frustrations with others who have the same complaints.

  • El
      6th of Aug, 2010
    0 Votes

    We've had exactly the same experience. Also member of CRi and RCI and received good service then. With us the persuasion was of another kind. The rep actually told us that CRI is going to go bankrupt and if we do not change, we will loose everything ! Also paid a lot of money just to let them "take over our points" ! We had three good weeks in high season before - now, if we want to exchange two good weeks, our more than R8000 per year levy is not even enough to cover the "expenses" . Now you have to sit one whole day trying to phone their offices just to get your hands on a good week ! What rubbish ! Total rip-off . Don't ever buy from them ! Susan de Beer, Namibia

  • Bo
      28th of Jul, 2011
    0 Votes

    i was also mislead. i contacted my lawyer who wrote them a lette for cancellation but all in vain . they say i am contcted to them for life

  • Bo
      28th of Jul, 2011
    0 Votes

    was also mislead. I contacted my lawyer who wrote them a letter( flxi club) for cancellation but all in vain . they say i am contracted to them for life

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