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Fleetwood Homes Complaints Summary

1 Resolved
7 Unresolved
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7:17 pm EST
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Fleetwood Homes - Fleetwood mobile homes

My son bought a double wide and a single wide mobile homes. He paid cash for both and we have had so many issues starting with water leaking in the wall in utility room. Septic systems faulty so many issues houses not tied down then not leveled. My son had to hire a company to come level the double wide because front door wouldn't close, dining room floor...

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8:35 am EDT
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Fleetwood Homes Roof shingle

I own a 2006 Fleetwood 48x24 Beacon Hill Doublewide. The shingle are only 17 years old and have deteriorated across the entire front slope. They are in very poor condition and now causing leaks to the interior. I thought Fleetwood use good building materials, but I have never seen shingle at this age or even older, in such poor condition.

I have tried to patch an area that is leaking, but I am still getting water damage and what appears to be mold on my ceiling. We are an elderly couple and the mold and dampness is a serious Health concern.

People have asked me if a liked my Fleetwood home, until now I have alway spoken highly of the structure. Now, with these roof issue and possible health concerns, I cannot recommend these homes to anyone. Maybe the customer service and repair of the my issues will change my recommendations of a Fleetwood.

VERY DISAPPOINTED!

Desired outcome: Replace shingles on the roof and fix the water damaged ceilings.

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11:05 pm EDT
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Fleetwood Homes Several manufacturing issues with my home.

Our home has several issues. Every water fitting in the house has leaked. One of them was so bad I had to gut the drywall in my bathroom and replace it. Currently we have a leaking roof that was proven by a roofing company to be manufactured issues. This leak has cause drywall damage inside my home alone with black mold inside of the wall. We also have leaking pipes underneath the home in the plumbing due to nails being shot through them when the floor was installed. For a company that strives on well built homes our home is a pretty sorry job. We had a 3 month window when we bought the home to find manufacturing issues. We found issues when we first bought it that was resolved but these ongoing issues isn't something that could have been found in 3 months of living in the home.

Desired outcome: Home be fixed the proper way. And reimbursement for the issues I have already fixed.

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Fleetwood Homes New 33c Bounder RV

We went to the RV show in Tampa this past January, traded a 40 ft. 2018 Newmar for a Fleetwood Bounder 33C. The Bounder we looked at had theatre seats and we said that was what we wanted. We went to pick the RV up in Jacksonville, Fla. And it had a sofa in it. They assured us that they could have the theatre seats in no later than a month. We agreed to wait. My husband called them April 11th and they said they would be shipped April 12th. Called back on April the 18th and they said it would shipped the 22nd. Called back on the May 3rd and they said it would not be shipped until May 10th. Needless to say, our being patient has reached it’s limit. In the past we have owned several RVs including Newmar and Tiffin. We have never encountered poor service like this! We’ve been lied to 3 times! I’m ready to take the next step in taking legal action. I really don’t want to do that, but if it means you have to pay us what we paid for this RV so we can go get one we want then that is what we will do.

Please answer thisASAP so we will know what measures we need to take to move on.

Fred Scotty Lewis, [protected]

Desired outcome: Theatre seats replaced ASAP OR A REFUND FOR THE COST OF THE RV and you take the one we bought from you back.

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1:12 pm EDT
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Fleetwood Homes home falling apart. shower wall just fell off. ceiling falling

got home 2 years ago ceramic shower wall just fell off. ceiling falling. dealer told me no warranty. call a handyman. I have had trouble with these people from the start. nails coming through floor. they came to repair ceiling, bad work. they tried to repair grout in shower, didn't work. bad work all around. never buy a fleetwood home the compay and the dealers a not good. 20 years to pay on a home that won't last 5 years. 6/19/ shower wall fell off.

Desired outcome: pay to fix it. their people are worthless

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8:17 am EST
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Fleetwood Homes New home falling apart, unresponsive dealer

We purchased our new home (2018 model) in september of 2020. We were contracted to move in october 22... We were unable to move in until 2 weeks in to december! Kings fleetwood dealer could not find contractors, so many thing wrong with home (plumbing, electrical, flooring, ceiling cracking apart, wrong doors installed...). After Walk through and moving in owner of kings fleetwood dealer refused to give a copy of the original walk through, we are still waiting for all of the construction to be fixed. Meanwhile the ceiling is literally falling in, water damage on ceilings and walls...

Desired outcome: Home completely fix and repaired, reimbursement for contractors supplied, partial refund for home

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2:58 pm EDT

Fleetwood Homes Employee issues

My name is Daddy, and my son was working at the Waco, Texas plant

how do you file a grievance against the plant manager? Well is was just going to be a floor or section manage and his direct supervisor, but the plant manager shut it down, and would not even listen to the issues. Said it don't happen and sent him back out of the office, so the issues was not cleared. Only made worse.

Well i feel that I have been targeted and harassed. He went to speak with HR, whom he respects, but was quickly put in the plant managers office, and left without anyone else to hear the conversation. He was quickly shut down, because it don't happen at this plant, per the GM. Also, he called in sick and was told he had to have a Dr. note to return, due to COVID19. To go and get a Dr. note, would cost him more than he makes in a day, since he has no insurance, this is one of the targeted issues he tells me. He has gotten this information from others, that they do not have to do that. He has been keeping a ledger of things that have happened that seem to be just directed towards, him.
Also, horse play; He got shot with a nail gun, in the back of his head, just above the neck or spinal cord, but he would not tell, because he didn't want the co-worker to get fired. He said he was more likely it would be himself, because it seems the shooter cant do anything wrong. I think the floor supervisor is just worried he could take his job, so he plans things for him to do that are not even related to his department, like going to help out his buddy on the other side of the plant, when he is finished up and cleaned up and ready to leave for the day. Because his buddy is behind and cant keep up with what needs to be done, he takes advantage of my son, because he will not say no. He will do, things to help others, just because he is that way. This facility operates, because the good old boy network, not what you know but who you know. I really thank an audit of this business both financial and procedures is needed. I have photos of the hole the nail left in his head. He made the guy that shot the nail gun, come pull it out. He is going to be mad at me for making this known, but he is my son. And i am still a caring parent.

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2:15 am EDT
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Fleetwood Homes My home is falling apart

We bought our new Fleetwood home in dec. of 07.Sence then it has been falling apart literally. They have sent several construction crews out already to make repairs. As of this date, [protected] mo.)It is still in shambles. the walls are still crooked, the carpet is ragged, moulding and cracks still to be repaired, linoleum to be done, windows to be sealed, back door to be replaced, busted 2x4s in walls, and today the roof started leaking like you were pouring water out of a bucket. Yes you could say I’m a little pissed off.

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KjgM
Mendenhall, GB
Apr 11, 2022 1:10 pm EDT

I bought a 2000 Fleetwood double wide brand new off the lot had nothing but problems problems! from first day water was coming end where home join together siding not on right back door won't stay lock,light fixtures falling down, Windows leaking, mold everywhere,shingles off roof no installation in walls.They came out a few times never fix problems started treating me like I was the problem. I was a single mom hate living in this shell have spent over $100.000 dollars in this shack I pray everyday God would someway make it better Fleetwood you're WRONG!🙏🙏🙏

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shelley klock
, US
Jul 16, 2018 8:44 pm EDT

We bought a Fleetwood Home in 2005. We have had many roof leaks over the years and finally had to have a new roof put on after 12 years. We had 30 year shingles...WTH? Last year our floor started to swell in various places in the home, to the point of becoming trip hazards, some of which I had to fix. Now this year, the floors are swelling in several other places again. What are we to do? The articles above would indicate that since Fleetwood file bankruptcy, there is nothing to do or anyway for us to get our floors fixed except for fixing them ourselves. I can't afford to fix these floors, the expense is too great. But, we need to be able to walk thru our home without tripping over our floors. Help?

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Lisa Grayer
, US
Oct 04, 2019 11:20 pm EDT

Did you get any help or try to file a sue?

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Montano.Adrie
Elko, US
Mar 25, 2015 10:35 pm EDT

We purchased a 3bd/2ba Fleetwood from Clayton homes in 2012 from Twin falls ID, I will never purchase another trailer ever again. The walls are so thin, no insulation between the walls. Walls are uneven as is the floor. Cabinets are not even real wood as they claimed and are falling apart literally. Bottom of our front door was constantly leaking when it would rain so my husband replaced the bottom of the door and all there was, was a piece of wood and the wood was ducked taped, I'm assuming because it broke so they taped it together. Once when it rained so much the water was leaking in from the bathroom floor. Once again I will never purchase anything from Fleetwood again. We paid so much for something that's not even worth the price. Very disappointed!

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Carteret county N.C.
Beaufort, US
Jul 06, 2014 12:49 pm EDT

My husband and I bought a Fleetwood in 2007 and contacted the Nowell's Housing for over a year with complaints about the molding, shingles, etc. and never got any of it fixed. The front of the house was supposed to be siding but it was that hardy board. Our home has had several water leaks because there was no backing put behind the front of the house and there was no plywood put behind the hardy board. I must say that for the money we paid, I have never been so disappointed.

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marshall mccann
, US
Jul 08, 2013 1:34 pm EDT
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roof gone leaking, around vent pipes and other places.one room you can see the sky.disable, no money to fix.Dont know what to do.Help some one grbb191@aol.com

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pissed off buyer
Hagerstown, US
Jan 28, 2013 9:12 am EST

Hello. Me and my wife bought a new Fleetwood in 2006 in md. The home from day one is a piece of crap. From day one frozen shower trap broke 2 time under house every year with blow dryer heating pipes. 3 heat tapes on line. In back of house can see floor from bottom no insulation. Both toilet guts been replaced. Both shower facets replaced. Molding coming loose inside. Roif inside cracked at a frame. Furnace brock 4 times. Ac 2 times. Floor buckled at ac unit. Ac condensation filled underbelly up with water. Fireplace brick cracked. Whole counter loose. I need help and no one to turn to. In park can't sell for what I owe and park owners so greety they want 10 persent of sale. Park is so crappie. Cars in mud. Wholes big enougj to nock car out of alighnment dust when dry so bad can't leave windows open. Back porch in deal with home park sold me. Crooked and cracking and a awning that has spouts layed crooked and water don't drain and even missing tie-down bolts to this day. Do not buy a trailer from north end of hagerstown md. There is only 3 up there and only 1 sell Fleetwood. They are nice till you sighn them papers. It saden

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sheila farris
Marion, US
Jan 14, 2012 11:16 pm EST

My complaint is similiar yo all the others, we have had our home eight years and are having nothing but problems everywhere in the home there is a water line for example dishwasher refriderater heat pump the list goes on and on but anyway the floor is sagging the showers and tubs are busted shingles are coming off left and right, We are paying $512.38 a month for the next 22 years for a piece of crap thats going to fall apart before its paid for.Wish i had it to do over never would have went with fleetwood, very poor put together homes and would not recomend fleetwood to anyone, and what is so bad about it they know how poorly they are put together and continue to do so. very unhappy costomer marion va

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Beth m
New Milford, US
Jan 11, 2012 3:05 pm EST

I Bought a fleetwood home and I am pissed I have had to fix all the draws and I have to replase the skirting that is just falling apart Be fore the water was even hooked up i had to replace pipes because they left water in the lines and they froze and broke. Nothing is straight or plum The interer doors have 2inches of gap ant the bottom. I was told that was to allow for settling. I bought this home because i could live in constructing anymore and i feel that that is just what os happening

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William Graves
Dodd City, US
Jul 14, 2010 6:32 pm EDT

I purchased my Harbor Springs Elite Fleetwood home in 2007 and have had noting but trouble from it and the service Fleetwood provided. Leaks, mold, electrical problems, cracked dry wall, swelling floors, etc... After my home was installed I noticed the floor in the utility room was buckling so, I called it in and they sent a team out and basically I just learned that the team falseified document stating that they replaced the floor boards etc. I sent Fleetwood a records request and they sent me all of my service records and I was amazed at the things that were said to be down and the things that were not done.

I now have 6 placeing in my home that have swelled to a point that they are a trip hazzard. I called Fleetwood and was told that there is nothing that could be done because of the bankruptcy Fleetwood filed.

We filed a claim with our insurance company today and we were informed that we do not have a claim and we are on our on on this matter. The repairs are going to run between $8000.00 - $10, 000.00 I am sick, I purched the home with good faith and now have a money pit. This was supposed to be our retirement home and now it is just a nightmare

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Rodney Audas
Gilmer, US
Oct 09, 2009 12:51 pm EDT
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The story that follows is what my ex-wife wrote. In a new
development, I spoke with a rep from Fleetwood 3 days ago, and she informed me
that since Fleetwood had sold out and was now owned by Capco, Capco hadn't
bought into any of Fleetwoods warranties, they had no responsibility to fix my
house. I contacted a local lawyer who informed me today that there was
essentially nothing I could do due to the fact that Fleetwood is now in
bankruptcy. Thanks Fleetwood..you couldn't pay me to take a doghouse you people
threw together!

Lisa of Gilmer, TX May 12, 2009

In 2006 my husband and I purchased a 2005 model Fleetwood doublewide mobile
home. It had never been lived in and was new from the lot. We had been in the
house a little over a year and noticed the walls were getting mushy. We could
literally leave fingerprints in our walls. We cut a small hole in the wall and
noticed there was green, white ans a small amount of black mold growing in the
walls in several places, in several rooms. Also, we noticed the floor was
creaking, mold was growing on our doorframes, inside and out, and there was
water gathering in our breaker box. It was hanging over the breakers and there
were noticeable rust spots. this scared me.

We called Fleetwood and after several trips out to the house to inspect it, they
sent a team out 5 months later. We were out of our house for a little over a
week while they replaced the walls and wrapped the outside of the house. They
even sent someone out with the crew to make sure it was done right. HA! When
they left, there were almost as many new problems as there were old one. They
broke our bathtub, ripped out the carpet in our bedroom instead of our bedroom
closet because they read the plan wrong (No they never put the new linoleum down
in the closet, either, so we had 2 different colors!).

Anyway, after several calls to Fleetwood, we decided these we problems we could
live with just to keep from calling them again. So, they replaced everything in
November of 2007. Then, in June of 2008, we noticed the mushy walls again. So we
went thorugh the whole process AGAIN, and was out of our house for 8 days this
time. After notifying them in June of 2008, they did not make it out to the
house until January of 2009 4 months ago.They wrapped the inside this time, as
well, putting plastic in between the drywall and the middle wall, thinking that
would stop the moisture from getting in the walls again. Well, that did not
work, either.

It has been 4 months since they have been out and our walls are mushy again. My
husband is so infuriated he is ready to walk away from the house and ruin his
credit. I am simply tired of packing. You see, we moved in July 2006, then had
to pack everything again when they came to work on the house the first time.
Then unpack it when they left, then pack again this last time, and unpack when
they left again. I am so sick of packing. I don't have time to do it again. So,
if we have to pack again, we are just going to take it out of the house for
good. I think that they just put the house together very poorly and no amount of
coming out to fix the after effects will solve the underlying problem, which
they have still not figured out.

Damage Resulting = Physical: water hanging over my breaker box, terribly soggy
walls, rust, mold, mildew, uneven floors, to name a few.

Economic: Time off work to pack, extra money spent on food when we had to stay
in motels while they worked on our house, extra money for gas since said hotels
were further away from work and school than the house, most likely the electric
bill is higher than it should be due to the bad construction of the home.

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