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Fixya / Unauthorized billing

1 United States Review updated:
Contact information:

I had trouble connecting my laptop to the internet. I located FixYa on the web and paid $19.95 for live chat with a so-called expert named 'jonniewalker'. He ran me through several basic steps that i could have done myself. It appeared that he had only very basic computer knowledge. He would give me steps to follow and repeatedly said 'Thank you and Godbless' prior to the computer being fixed. The computer was not fixed and he quit answering my messages.

I should have known better...johnnie****!

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Comments

  • Mo
      18th of Jun, 2009
    0 Votes

    The same happen to me as well, I am out of 100.00 for incomplete service. They said that they will refund my mney but did never did.

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