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Fitness Blowout / horrible return policy

1 2210 s sepulveda blvdLos Angeles, CA, United States
Contact information:
Phone: 8003484537

Paid for treadmill at the store and decided after 3 hours to cancel order, i was told that i could not cancel but could take a $1400 credit for store, bearing in mind it had not even been 24 hours and they had not even placed the shipment order, their policy states they will refund deposit within 24hours so why would they do this and not refund the full amount you had paid.I really wish i had read this complaint board before making purchase i have never in all my years of buying products come across such bad customer service and appalling return policy.I was told this policy was posted in store behind the counter no doubt in very small print, when i asked the sales rep Jerod Lutz about returns he told me refund after 24 hours never mentioned anything about it only being if you made a deposit and nothing about if you paid the entire amount.
I am truly disgusted with this business actually shouldnt be called that its a scam operation, buyers please beware make sure you read the fine print on their website.I have filed complaint with the better business bureau and also have spoken to my credit card company and will be filing dispute with them also, and all for a product i dont even have yet

Me

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