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firstSTREET for Boomers and Beyond / deceptive business policies

1 Colonial Heights, VA, United States
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I ordered a Dual Power Assist Tricycle. There is a phone recording of this order of this order being place that clearly states the terms of the transaction. The total cost for the bike would be $3246. The terms of the sale were 2-3 weeks for delivery, billing at the time of shipping. I was billed for the bike but it was not delivered. The company stated their "policies" that allowed them to bill at the time the order was placed although I was not informed and the delivery time was misrepresented and would be another 4 weeks. The company's resolve and mine was to cancel the order. However a $247 charge remains on my Master Card. This appears to be another mystery "business policy". This company needs to be honorable and state their "policies" up front. I would not have placed the order had I known. The battle to remove the $247 goes on. Customer beware.

El
Jul 16, 2016

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