Menu
Express Courier Company
Express Courier Company Customer Service Phone, Email, Contacts

Express Courier Company
reviews & complaints

Learn how the rating is calculated

1.6 7 Reviews

Express Courier Company Complaints Summary

1 Resolved
6 Unresolved
Our verdict: With Express Courier Company's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Express Courier Company has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Express Courier Company. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Express Courier Company reviews & complaints 7

Sort by:

Newest Express Courier Company reviews & complaints

ComplaintsBoard
T
12:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Express Courier Company - Briefcase/ trunk box

A few months back, I received a text through Facebook, asking me to be in a private chat with this celebrity. After gaining my trust and becoming friends with him, he tells me he needs my help in getting important documents back home in the US. Because of the person I thought he was, I was willing the help. Gave him my information as far as address and...

Read full review of Express Courier Company
ComplaintsBoard
D
10:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Express Courier Company Parcel #cb2e9066fd

Lee Joon Gi sent a package from S. Korea to me in Las Vegas, Nevada. I paid $3500 for shipment. My friend was not asked to fill out a customs declaration. He was not briefed on restrictions. It is about a 12 hour flight from S. Korea to Las Vegas, Nevada. The package was sent to Kuala Lumpur. I was told it needed a non-inspection sticker for $15,000. I paid that. I was told there would be no further payments or delays. The package was sent to Mongolia, where an anti-fraud payment of $65,000 was required. I paid that. Again I was told there would be no further payments or delays. The package was sent to Homeland Security in LAX. I was told a "kickback" of $150,000 was required. Homeland Security and U.S. Customs said kickbacks were illegal. I asked Exclass Courier ti return the parcel to S. Korea. They said they would do so. They sent it to Turkey. Turkey is demanding $150,000. I paid $100,000 but can afford no more. Since I was twice told there would be no further payments or delays, why is it on hold in Turkey?

Desired outcome: Return the parcel to Lee, Joon Gi in S. Korea with no further payments or delays. Package should be returned NLT July 31, 2023.

Read full review of Express Courier Company
Hide full review
ComplaintsBoard
P
7:59 pm EST

Express Courier Company I want to know this is " LEGIT OR SCAM "

Hello ma'am/Sir goodmorning.

Ma'am i want to ask something i have a love'one from UK he send me a gift for Christmas in advance . For now the parcel is still in Company.. The company said to me .. Just pay before you receive your parcel 📦 i pay already.. then the other day she tell me again to pay because the CUSTOM need payment. Ma'am please help me .. because i barrow money to other people to receive this package 📦 😭😭😭😔😔 i don't know what i can do. This is LEGIT OR SCAM .. 1st message the company said pay 10,000 Pesos after that company again said 30,000 pesos again said .. the CUSTOM need i pay 75,000 before release my parcel... Now the company i message cannot reply already. Please help me .. i don't know what i can do.

Desired outcome: I want to Refund the money i pay for this Company 😔.

Read full review of Express Courier Company
View 0 more photos
Hide full review
ComplaintsBoard
S
2:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Express Courier Company s. f express, parcel hold in customs

RE : AWB : [protected] / [protected] / [protected]

I would complaint to S.F. Express HK that due to the mistake by they internal and wrongly show my parcel value USD780- & USD600- X 2 of the above instead of, caused customs hold the above three parcels cannot release. One week past and no solution and advice from S.F. EXPRESS HK can help and solve.

Due to the big delay and I am strongly complaint to S.F. Express HK need to return all 3 parcels back to HK free of charge as well as compensate all the courier cost to me. Please answer me back ASAP.

P.S. email send to S.F. EXPRESS HK OFFICE, please follow up and answer me back as urgent.

Read full review of Express Courier Company
Hide full review
ComplaintsBoard
K
1:28 am EST

Express Courier Company courier shipment

Dear Concern,

065-[protected]
with reference to the above mention AWB no i want to bring in your kind information that we deposited this CARGO on 15th of November for KHI to DAC. Same day flight departed for JED and till the date, it's offloaded which is badly affecting on our business.

we are the courier service provider and we have corporate clients, manufacturing companies shipments.

you are requested to please resolve this issue at your earliest. your effort in this regard will be highly appreciated

Regards
Kashif Chohan
Asst.Manager
Cell: +[protected]
email: kashif.[protected]@xpresscourierlink.com

Read full review of Express Courier Company
View 0 more photos
Hide full review
ComplaintsBoard
R
4:28 pm EDT

Express Courier Company package of gifts

I road the stories before and In Mexico it happens de same
one man call Jimmy Brian Mike told me that he sent a gift for me and I received on september 14 th 2017 a mail for the express courier company and the agent told me That I have been a pay of $1540 usd, Brian told me that it was very normal and then the agent told me that I have been to pay another $2800 usd I suspected about the situation and I made my complaint in my country

the telephone is +[protected]

this is the story of the mail, that had the name express courier company the direction:

Hi Love

How are you and the family hope everything is moving on fine am just coming back from the courier service were i went to mail the things i bought for you and i have send them to the address you gave to me. Baby i want to let you know that i sent you a 12kg Blue Box which contains a black and blue Luis Vuitton Bag, A brown wrist watch and a set of gold jewelries which is necklace, bracelet and ear rings and also a box of chocolate, Flowers and a teddy bear and i also included my personal stuffs that i will need and i will make use of when i come over to your Country and also my clothes and shoes i cant carry them to work in Canada so i will like you to secure the box for me. Baby I also included some money i need for my investment in your country i want you to use some of the money and book a hotel for us to stay and also rent a car that we can use when i come over and i also want you to take some money and get some gifts for the family so that i will present it to them when i come over because i know i must bring something for them all the way from Scotland and i want you to also get some nice outfit clothes and shoes and also make your hair and get your personal stuffs together because i want my baby to look good for me . Sweetheart i sent the package through Express World Delivery Company. here is the tracking information: please check if the information is correct.
From my inquiry the pack will arrive to its destination 2 to 3 days time. Here is the company name and the track number that you will use and track the package so that you will know when it arrive in your country:

Company Name: EXPRESS WORLD COURIER COMPANY

Website: expreswrldelcom.pw

Read full review of Express Courier Company
Hide full review
ComplaintsBoard
B
8:54 pm EDT

Express Courier Company scam using picture of founder

After checking out the some of the information that was sent to me I found that the picture that was shown is that of the founder of Fast Way Express Courier and not the person it claims to be.
Some of the other names and email addresses are Mrs Susan Bailey
at [protected]@sify.com and Anrod Morgan [protected]@acculototo.com.
If you would like any more information I would be willing to help you put these people away.

Read full review of Express Courier Company
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Express Courier Company customer service

Phone number

0800 501 502

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Express Courier Company?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Express Courier Company Customer Service. Initial Express Courier Company complaints should be directed to their team directly. You can find contact details for Express Courier Company above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Express Courier Company. Discuss the issues you have had with Express Courier Company and work with their customer service team to find a resolution.