EventTicketsCenter’s earns a 1.0-star rating from 0 reviews and 25 complaints, showing that the majority of event-goers are dissatisfied with ticket purchasing experience.
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Event Tickets
My name Temekia Curtis I brought Five Ginwine concert in New Mexico on fed 23 2024 I payed for them on fed 1 2024 at 12:30 am on my direct express debit card tickets an insurance for the tickets an I pay charge an fee an delivered but end up having the tickets to my email. So we had a ride on the 16th are ride got canceled she wouldn’t tells us so I tryed...
Read full review of EventTicketsCenterConcert tickets
They never gave us our tickets! We spent over $800.00 to go to the Danish String Quartet. It was in Orono, Maine. Plus I took time off work. They did not even know if they could get the tickets until the day of the concert. We made hotel reservations that were not refundable three days in advance! All together they cost us over $1400.00 in lost wages and hotel fees plus the fuel to go 200 miles south. I can not even find an address for the company in order to sue them. The concert was on November 10th, 2023 @ 7:00 pm. They are a joke. This should be illegal. None of the representatives spoke very good English. They did not know until two hours before the concert that they did not have the tickets. This is a scam!
Claimed loss: $1400.00
Desired outcome: I want reimbursed for our lost wages, hotel, fuel, food expenses. We never got to go to the concert!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Beware of EventTicketsCenter: Overpriced Tickets and Deceptive Practices
I was in a hurry to buy tickets for an upcoming event and quickly searched on Google for a website that could help me. EventTicketsCenter was the first website that popped up, so I decided to give it a try. The tickets were priced at around $45 each, and the service charge was about $15 per ticket. However, when I printed the tickets, I noticed that the face value was only $25. I was shocked to find out that my friend, who bought his ticket directly from TicketFly, paid only the face value of the ticket plus an $8 service fee.
I must say, EventTicketsCenter, your SEO tricks are impressive, but you won't ever fool me again. I will make sure to warn everyone I know to avoid your "service" at all times. I paid twice the amount I would have paid if I had just bought the tickets from TicketFly. To make matters worse, the tickets I received were labeled TicketFly, which made me wonder why I even bothered with EventTicketsCenter in the first place.
It's clear that this website acts as an unnecessary middleman between people and TicketFly, and leeches money from unsuspecting customers. It's disgusting to see how they take advantage of people who are in a hurry or don't know any better. I hope others will learn from my mistake and avoid EventTicketsCenter at all costs.
Is EventTicketsCenter Legit?
EventTicketsCenter earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for EventTicketsCenter. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Eventticketscenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Eventticketscenter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for EventTicketsCenter have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up EventTicketsCenter and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While EventTicketsCenter has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 25 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Disappointing Experience with Event Ticket Center: No Refund for Cancelled Concert
Event Ticket Center is a company that sells tickets for various events. I recently had an experience with them that left me feeling disappointed. I purchased tickets for a concert that was later cancelled and rescheduled for a date that I could not attend. Unfortunately, Event Ticket Center did not offer me a refund for my tickets. Instead, they suggested that I try to resell them on Ticketsalessupport.com. However, due to the short notice of the cancellation and rescheduling, I was unable to do so.
In contrast, my friends who had purchased their tickets directly from Ticketmaster were able to receive full refunds without any questions asked. Not only that, but they paid $22 less for their tickets than I did through Event Ticket Center. This left me feeling frustrated and regretful for not buying my tickets directly from Ticketmaster.
I would not recommend using Event Ticket Center as they do not bring any value to their customers. In fact, their ticket prices are higher than Ticketmaster's. Save yourself the hassle and buy your tickets directly from the event's official website or from Ticketmaster.
Mixed Experience with EventTicketsCenter: Easy Purchase but Printing Concerns
It was pretty easy to buy the tickets from EventTicketsCenter, but I got a bit worried when I found out that the tickets might not come until the day of the concert. We were gonna be on vacation at a hotel for the concert, and I've had bad experiences with hotel printers before. They're always out of paper or the printer's broken or something. So I called them up a second time and finally talked to someone who said they'd put a note on the file to send the tickets as soon as possible so we could print them before we left. That was nice, but I was still worried until we got the tickets. We couldn't use our phones for the tickets, so it was a relief when we finally got them.
The concert itself was great, though. We had VIP parking and lounge access, which was awesome. But I'm not sure if I'd use EventTicketsCenter again in the future. The printing issue was a big concern for me, and it might limit my willingness to travel for concerts or use this website again. I might try StubHub next time to save some money and avoid the worry.
NCAA Women's Regional Basketball Tournament: A Good Time with Some Issues
I went to the NCAA Women's regional basketball tournament and I gotta say, it was a pretty good time. The lady who helped me get my tickets and parking did a decent job, but there were some issues. Apparently, the event was sold out except for a few scattered tickets in the arena. I ended up buying two tickets for $53.00 each and a parking spot for $15.00. But then they hit me with some extra fees that I wasn't expecting. By the time everything was said and done, my tickets ended up costing over $75 and my parking was almost $35.00! That's just crazy if you ask me.
But even with all that, I still enjoyed watching my team play. The only thing that really bothered me was seeing how empty the arena was. There were only 7,000 people in a 17,000 seat arena! If I had known that beforehand, I definitely wouldn't have paid for parking. There were plenty of $10.00 parking spots just a couple blocks away from the arena. It's a shame I didn't know that earlier.
But I have to say, the Spirit Center is a really nice venue. It's beautiful both inside and out. If you're ever in the area and looking for a place to catch a game or a show, I'd definitely recommend checking it out. Just be prepared for some crazy fees if you're buying tickets through EventTicketsCenter.
EventTicketsCenter: Fraudulent Practices and Scamming Customers Out of Money
I recently attended a comedy show in Boston, MA and purchased my tickets through EventTicketsCenter on October 1st, 2019. I was sent a link to claim my ticket, which I accepted. However, to my dismay, I later found out that the ticket transfer was accepted by another email address that was not mine. I was extremely frustrated and confused, as I had spent a lot of money on two tickets totaling $416.
For an entire month, I spoke with the seller and Ticketmaster to try and resolve the issue. However, EventTicketsCenter kept telling me that I had claimed the ticket and couldn't tell me where the ticket was. I was at my wit's end and didn't know what to do. The day of the event, I showed up at the box office hoping they could help me, but they said my name wasn't on the information at all.
Finally, I spoke with a great guy over at Ticket Astee, who told us that the ticket I was trying to claim was actually sold to two different parties. Another couple ended up going with our tickets, and we were left with no way to attend the show. I was eight months pregnant at the time and had driven all the way to Boston for no reason.
I am extremely disappointed with EventTicketsCenter and their fraudulent practices. They sell the same tickets to different people and scam innocent customers out of their hard-earned money. I will be reporting them as fraud on my credit card and warning everyone to stay away from them. It's a shame that a company like this can get away with such unethical behavior.
EventTicketsCenter Review: Hidden Fees and Obstructed View Ruined Experience
I recently bought two tickets for a special Father's Day gift from EventTicketsCenter. The price was a bit steep at $630.00, but I was willing to pay for the occasion. However, during checkout, I was hit with a whopping $207.90 third-party service fee that I wasn't expecting. I was disappointed to find out that cancelling the order wasn't an option, and the only solution was to resell the tickets.
To make matters worse, my ticket order wasn't available until a few days before the scheduled event. I was getting anxious and worried that I wouldn't receive them in time. As time went by, I just chalked it up to a live and learn situation.
When I finally received the tickets, I was excited to see that they were in row "10". However, upon arriving at our seats, we discovered that we had an obstructed view of sound equipment and tents. The seating chart did not truly reflect the seating situation, nor was I informed of the obstructed view. It was disappointing to be in row "10" and have to look at a TV monitor to get a clear view of the show.
Despite the obstructed view, Kid Rock did deliver a great show, but was limited to the stage area due to the same sound system obstruction as our view. I was disappointed that I couldn't fully enjoy the show due to the obstructed view. Had I chosen to resell my tickets to later find out they were in an obstructed view, I'm sure it would have been disastrous!
Overall, my experience with EventTicketsCenter was not the best. The hidden fees and obstructed view made it a less than ideal experience. I would caution anyone considering purchasing tickets from this site to do their research and be aware of any potential issues before making a purchase.
EventTickets Review: Decent Website, Poor Customer Service
EventTickets is a website where you can buy tickets for various events. They sent me an email saying that my tickets had been transferred to me and gave me some tips on how to find the email from the seller. However, I did not receive any email or text message with instructions on how to get the tickets from the seller. I searched and looked very carefully but could not find anything. I decided to call their customer service number, but I had to listen to their inane music loop for 40 minutes before I could speak to someone. Finally, the automated message told me that they would call me back and save my place in line. But guess what? I would receive that call within the next 48 hours! LOL. The game was today, and I was getting worried.
After trying random things for a while, I finally got my tickets. I logged in to Ticket Events with the PIN they sent in their email. On their website, under the ticket status (or something like that), I found the contact seller link. When I sent them a message, they replied with instructions. I installed the app and got the tickets. But this was supposed to happen two weeks ago! I was a bit frustrated with the whole process.
As I was editing this review, I just got a call back from Ticket Events support center. So, it didn't actually take 48 hours. It's been a frustrating few hours dealing with this, though. Overall, I would say that EventTickets is a decent website to buy tickets from, but their customer service could be better. I hope they improve their communication with customers in the future.
Terrible Experience with EventTicketsCenter: No QR Code, Poor Customer Service, and No Refund
I recently purchased a ticket for $92 from EventTicketsCenter (eventticketscenter.com) and unfortunately, it was a waste of my hard-earned money. I was never sent a QR code, despite the company's insistence that it was sent. I reached out to customer service via email and spoke to four different representatives, but was just run around in circles. It was a frustrating experience, to say the least.
I have to say, this company seems a bit fishy to me. They finally gave me the code almost 24 hours after the concert, but then refused to refund me because they claimed they had a record of sending it. I call bull$#*! on that, because I never received it and therefore couldn't even enter the concert. It seems like they should be able to tell if the code was scanned or not, but apparently not.
To make matters worse, the customer service was absolutely terrible. I've never had such a bad experience with a company before. I would have been willing to give them another chance if they had fixed the problem they caused, but I will never purchase from them again. I plan to leave reviews wherever I can to warn others about this company and make sure my friends and family don't get scammed either.
Honestly, I expected this outcome given how the customer service reps sounded like they hated their jobs. Only one person seemed remorseful and promised that the company would do the right thing, but that was not the case. I was just told the same thing over and over again until the woman on the phone hung up on me. It was an awful experience all around.
Disappointing Experience with EventTicketsCenter: Poor Policies and Unprofessional Customer Service
I recently had an experience with EventTicketsCenter that left me feeling disappointed and frustrated. I had purchased tickets to attend a GI show, spending over $300 in the process. Unfortunately, the show was canceled, and I immediately reached out to the company to inquire about a refund.
To my surprise, I was informed that I would not be receiving a refund for the postponed show. The representative I spoke with explained that the company does not control when shows are postponed, and therefore cannot offer refunds in these situations. I was shocked and upset, as I had no idea that this was their policy.
I understand that the company cannot control when shows are postponed, but I was disappointed that they were not willing to work with me to find a solution. I explained that I was unsure if I would be able to attend the rescheduled show due to my work schedule, and that I had already rearranged my schedule to attend the original show. However, the representative was not willing to budge on their policy.
While I understand that the company has policies in place for a reason, I was frustrated that they were not willing to make an exception in my case. I felt like I had been ripped off, as I had spent a significant amount of money on tickets that I may not even be able to use.
Overall, I would caution others against using EventTicketsCenter for their ticketing needs. While they may have a wide selection of events and shows available, their policies regarding postponed shows are not customer-friendly. I was disappointed with the way my situation was handled, and would not recommend this company to others.
Additionally, I was taken aback by the unprofessionalism of the representative I spoke with. She accused me of being unprofessional, despite the fact that I was simply expressing my frustration with the situation. I believe that it is the responsibility of the company to handle these types of situations in a professional and courteous manner, and I was disappointed that this was not the case.
In conclusion, I would advise others to be cautious when using EventTicketsCenter for their ticketing needs. While they may have a wide selection of events available, their policies regarding postponed shows and unprofessional customer service leave much to be desired.
Re-directed to this third party vendor and charged 4-times the original amount.
We looked for tickets for the Atwood Concert Hall in Anchorage, AK and somehow got redirected to this site on 17 December 2022 for an event on 15 February 2023. Feel they hijacked the site or search engine. They come off as the event center but are a THIRD-PARTY vendor that charges four times the cost of any tickets and terrible seats.
Their response was "we could re-sell the tickets" on ebay. Not sure how we got directed to their site, but it is a TOTAL SCAM.
NEVER intended to use their site. Convinced we were redirected to their site illegally. Called the company after the sale (17 Dec '22). Then disputed the sale w/ my credit card (17 Dec '22) 75+ days prior to the show. They take 90-days to work through a dispute.
Desired outcome: Return our $408. Directed to their site illegally and charged four times the ticket cost. SCAM!
Diana Krall concert Oct 16 in Greensboro NC
On May 15th I searched for tickets for the Dianna Krall concert in Greensboro Nc scheduled for Oct 16, 2022.
I bought two tickets. Order #[protected]. As far as I can remember the seats I was purchasing were not specified. Only that they were in the Grand tier section on row R. the ticket cost was $240 each.
On May 27th I get a notice saying my tickets were being transferred to Ticketmaster and the fee for both tickets, taxes etc ballooned to $692.
At the time and not having attended any concerts in years, that wow.. sure is pricey but given this was a special occasion for my wife and I it seemed like a cost I would have to bear.
So last Sunday, we find our that the SAME TICKETS could have been bought for $75 each! Huge freaking difference!
Why is your company charging such exorbitant prices? Knowing that I way overpaid and we sat so far back really made for a disappointing evening
Desired outcome: I should be compensated for the difference in ticket prices at a minimum. Should be completely refunded in reality as we were too far back to enjoy the concert
Tickets purchased for Outlaw Music Festival
I purchased two tickets on for the Outlaw Music Festival on 05/29/2021. There were no restrictions on attending the Event. On 08/18/2021 I received an Email from the venue stating that proof of COVID-19 vaccination was required or proof that a negative COVID-19 test (No earlier than 72 hours from the event) would be required for entry into the concert. I asked Ticketmaster for a refund. They sent an Email to me stating the refund is on its way and would be applied to the say method of payment that I had used to make the payment. Since I purchased the tickets through EventTicketsCenter; I assume they will receive the refund for the ticket purchase. I have sent 3 emails to EventTicketsCenter and they have not replied. Please refund my money due to breach of contract. These stipulations were not in place when I made my purchase and are now denying me use of the tickets through no fault of my own.
Desired outcome: Refund my purchase price of $390.33
used tickets
I regret I hadn' read the reviews first. It would have prevented me from everything.
They sold me used tickets!
What I mean is when I went to the concert and gave the tickets to a person who was checking them, he said that my tickets were already used by someone who came a little earlier than me.
I thought that tickets were supposed to be unique.
So I missed the concert and it sucks!
Now I see that I wasn't the only one with the same issue.
ripoff
Be careful with them, they are dishonest. Unfortunately, they don't deserve any bit of trust.
I purchased 3 tickets for our family and it turned out that our tickets were used and printed several times. It means that other people who made a purchase before us had original ones and got to the concert.
That's how we were cheated by this company, they don't refund because the tickets are used.
Feeling terrible. We're out of money and emotions...
Ridiculous
Wow, too bad. Shocking service.
It took them one month to understand when they would find time to deliver my tickets and... never delivered them.
There was one way how to get the tickets without bringing them to me. I needed to print them out, even though I paid for this delivery, but oh well, had no time, I understood I would never receive them, had to find a way. I knew they didn't care at all. Asked them to do it. Their response took 3 days. They agreed and said they would send the tickets tomorrow. But it was the event on that day. So tough to them to send my tickets via email on the same day? It's beyond my understanding. The event took place in another city and I had no opportunity to print the tickets out.
Thank you for putting me in an awkward situation. I hate you.
Avoid this terrible website!
Too bad I did not see the reviews before I ordered from this scam website www.eventticketscenter.com. First of all they charged me twice for one and the same ticket and the second was that I never received my ticket!
When I contacted EventTicketsCenter support and demanded my money back they did not reply. These people robbed me and they still have my money and it really seems like they don't care. Avoid this terrible website!
Wrong ticket!
I have purchased a ticket to a show and paid for my VIP seat. But I received an ordinary ticket and it was not even VIP! But they charged me as if it was a VIP ticket. I found out about that only on a show day and was totally disappointed. When I contacted EventTicketsCenter customer service they called me a liar and said that if I was telling the truth that I would have contacted them earlier. I had no chance to do that because I really wanted to see the show, so I contacted them only after the show was over. Awful site!
Very unprofessional service!
I ordered tickets for myself and some friends of mine to a show. First, they charged $300 from my card, but didn't book anything. Few days later I decided to contact them because no tickets were received. Their rep apologized and said that seats were already bought and their system didn't update it, so they had to cancel my order. Then they said there was nothing they could do. Called them many times and wanted to talk to a manager, but every time I called manager was very busy to talk! After asking to speak to someone higher than the call center rep, I was told no. I will never order from EventTicketsCenter again!
Overview of EventTicketsCenter complaint handling
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EventTicketsCenter Contacts
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EventTicketsCenter phone numbers+1 (866) 820-4553+1 (866) 820-4553Click up if you have successfully reached EventTicketsCenter by calling +1 (866) 820-4553 phone number 0 0 users reported that they have successfully reached EventTicketsCenter by calling +1 (866) 820-4553 phone number Click down if you have unsuccessfully reached EventTicketsCenter by calling +1 (866) 820-4553 phone number 0 0 users reported that they have UNsuccessfully reached EventTicketsCenter by calling +1 (866) 820-4553 phone number
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EventTicketsCenter emailscustomersupport@eventticketscenter.com100%Confidence score: 100%Supportcopyright@eventticketscenter.com76%Confidence score: 76%Legal
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EventTicketsCenter address8815 Conroy-Windermere Rd #199, Orlando, Florida, 32835, United States
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EventTicketsCenter social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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