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Etrailer / Horrible customer service

1 Wentzville, MO, United States
Contact information:

I received an incorrect order and contacted Etrailer customer service. They said that I need to ship the item back and they will send the one that I paid for.
I paid for the return shipping and sent the item back. Later I received a notification message from the post office that Etrailer received the package. Their representative assured me that correct order was sent to me but I did not received anything. Two weeks later I contacted them and they asked me to be more patient. Last time when I tried to reach them they did not reply.

Nov 21, 2016

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