The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Eskom Holdings / electricity supply

1 Makurung village, United States

Hi, I called Eskom customer care this morning at around 09:00 and they gave me a reference number: [protected]. The 4 hours of restoration time elapsed and when I call back again now at around 14:45 they told me that our electricity has been restored and a technician was sent to help us. No technician came and I didn't even receive an SMS as usual when I file a complaint. This is very inconveniencing and unfair to us. Only my family is without electricity and the rest of the village and even the families that we share a pole with have electricity. This has been going for long and we report everytime but Eskom does not investigate the root cause of the problem hence they will just go to the transformer and switch the tripped part on. Our meter number is [protected]. Looking forward to ur positive response

Oct 8, 2017

Post your comment