ElectroZone / POOR SERVICE
I ordered a Panasonic 50 inch Plasma TV on 11/18/2010 and received an E-mail to call Electrozone and verify my order. On 11/19/2010 I called and was told I would have to buy shipping Insurance for $49.00 OK and was told the TV would ship that day and I would receive it within 7 to 14 days. So far so good. The TV arrived on 12/01/2010 with the screen severely cracked and I refused delivery. Within ten minutes I contacted Electrozone Customer Service and was told they would expedite ship a new TV and it would arrive in 3 to 5 days. On 12/07/2010 the TV had not arrived so at 10:30 central time I contacted Electrozone Customer Service by phone and was told the Manager was not in but would return my call. At 3:30 central time my call had not been returned so I called again and was told the manager was out but he would return my call upon his return. NO CALL On the morning of 12/08/2010 my wife called Electrozone Customer Service and was rudely treated. At this time no TV, NO CALL and I would not reccommend this company. If this problem is not resolved soon I will challenge my credit card company billing.