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Duke Energy / receiving e-bills at quicken bill pay

1 Greenville, SC, United States
Contact information:

I keep requesting e-bills at Quicken Bill Pay, but my requests always fail. Why won't you send me e-bills there?

Today I received at least my third denial by email.

Furthermore, Duke Energy doesn't seem to have an email or chat way to communicate with this--they only way to communicate seems to be synchronous. You should permit asynchronous communication; I don't have time to sit and wait on the phone; plus I just don't like calling businesses.

Hope you can help resolve this.

Jan 1, 2018

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