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Duke Energy / billing

1 Durham, NC, United States

I received a bill from Duke Energy on 11/11/2016. I went to pay the bill on 11/12/2016. It said I have to pay a late charge or my services would be canceled. I paid the late fee just in case, but I knew I wasn't late. I looked back on my bill and it said I will be charged a late fee by 12/6/2016. I would like a refund of the money that I overpaid to Duke.

Jr
Nov 12, 2016

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