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DTDC Courier / Top shameless managers please read

1 India Review updated:
Contact information:

Dear Sir / Madam

A courier was booked on 23 Feb 2017 from Kolkata to Bangalore . The reference no. is K94430425. Till date ie 01 Mar 2017 1835hrs, the courier has not delivered, However problem is not here. We tried calling all related people of DTDC since morning but no one responded except one lady. The complete details are as under

a) 080-[protected] : HEAD OFFICE. A lady called Swati picked up phone and asked us to call the branch number 080-[protected].

b) 080-[protected] : Since morning more than 500 calls given on this number. but number kept coming emgaged. SURELY THE HANDSET HAS BEEN INTENTIONALLY TAKEN AND KEPT OPEN.

c) We again contacted the HEAD OFFICE and agian spoke to Swati. She gave another number [protected] Mr Mahadev, Branch Person. He was given atleast 300 calls . RING WAS GOING BUT HE DIDN'T PICK UP BETWEEN 1300 HRS TO 1830HRS. . But in between one odd call was found engaged that means HE DELIBERATELY DIDN'T PICK UP CALL. EVEN SMS WAS NOT REPLIED

d) We NOW contacted HEAD MR TULSI RAM, MOBILE NUMBER [protected]. THIS GUY COOLLY SWITCHED OFF HIS MOBILE. WHAT A BOSS

e) FED UP SINCE MORNING, WE GOT ANOTHER number Mr Ramesh, mobile [protected], He was found out of station.

I WITH THIS MAIL PUT ALL OF YOU ON NOTICE, THAT IF THIS COURIER GETS RETURNED, PLEASE BE REST ASSURED THAT I WILL WITH ALL ABOVE EVIDENCE WILL NOT HESITATE EVEN ONCE TO GO TO APPROPRIATE FORUM AND SEEK RELIEF APART FROM PUTTING IT IN SOCIAL, PRINT AND ELECTRONIC MEDIA.

IF TOP MANAGEMENT HAS SOME SHAME LEFT, PLEASE RESPOND, ACT AND DELIVER THE COURIER AT THE EARLIEST

With Regards

Vi
Mar 1, 2017
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Comments

  • Ri
      15th of Nov, 2018
    0 Votes

    Worst experience from DTDC courier AWB NO D46284786has been dispatched from Chandigarh on 28 Oct still waiting for my courier which was meant for Diwali purpose and staff of Chandigarh and Mumbai also not able to track my shipment my courier consist of valuables 6000 even I messaged to top executives Mr Abhishek but no reply from there side if top management ppl behave like this then how can we blame franchisee owners and marketing managers who are not willing to pick up phone and tell us actual status of courier really a worst experience

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