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DoubleDown Casino / coins

United States Review updated:

On Dec 15 you guys were working on the game. It was not work. Before you all worked on the games I had over 6 million coins. When the game came back on at 2:30 the next day I had 150 coin. I know its not real money but I just pay for some coins to play with.

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Comments

  • Sh
      29th of Dec, 2011

    Hi there I'm a doubledown player, since the new tI'meline come on to facebook ive been having problems, first of all i am really dissatified with the way doubledown casino is, i had an account, i logged of my page an signed backed in later 2 see that all my chips were gone the whole $89, 00000, i dont know were it went 2, but i never ever got it back, i than decided to make me another page, so i could play doubledown casino again, an than find i cant even get a spin on the cheapest game, because itz taken all my chips, i have alot of friends that use to like playing doubledown but they are so annoyed on how it is, an how they have been cheated by it that they reccommend to others that play dont buy chips, u just cant trust it...DOUBLEDOWN IS A RIP OFF.

    +2 Votes
  • Ru
      1st of Apr, 2012

    this game doubledown seems to have me blocked from buying chips, to play there game, i know i have large amount of chips on another site, could this be the problem any one have this problem it always shows my phone number is invalid and i dont know why

    +1 Votes
  • Ru
      1st of Apr, 2012

    this game doubledown .seems to have me blocked from buying chips, to play there game, i know i have large amount of chips on another site, could this be the problem any one have this problem it always shows my phone number is invalid and i dont know why

    0 Votes
  • Li
      22nd of Apr, 2012

    hi there I have some questions about the free credits that you said we are getting well I did not get them this game is getting really bad and when I click on the link it is telling me that I all ready got them and there is something else I wanted to ask if I can sign my husband up on Double Down he also likes to play but I never get and credits for him but we only have one computer Thanks from some one that likes to play Double Down

    0 Votes
  • Me
      19th of May, 2012

    I enjoyed playing Doubledown when it first came on. I don't know what happened but now I can't get on at all and can't contact them using their method. Everytime I try to contact either on Facebook or website, I get an "authentication error" and says that there is an invalid account. I have tried everything it said to do but it directs me back to the same message. Don't have a clue why they would have blocked me if this is the case. It is very frustrating to not even be able to contact them by any method.

    0 Votes
  • Mo
      2nd of Jun, 2012

    hey Doubledown I got the 5 wilds in "Sunken" few minutes ago how come you did not credit the JACKPOT amount worth 17M into my account! is it real or just a DISPLAY?

    -1 Votes
  • Do
      6th of Jun, 2012

    My complaint is the same as (2ndof june, 2012 Monette Pinzon Vallido.) I have an Authentication Error. Also says my account is invalid. Please help as soon as you can. Donna Earles

    0 Votes
  • Ri
      1st of Jul, 2012

    On the evening of June 30th or in your case probably July 1st I played in 2 separate tournaments and although I placed 3rd in one tournament and 9th in another the tokens, or coins were not awarded. One was classic slots at 600, 000 tokens the other was European vacation at 6, 000, 000 tokens. I realize you have been experiencing technical issues, like no gifts being sent and the tournament area was shut down for awhile. However, I expect that when I play the prize stated is awarded. Please rectify this.

    0 Votes
  • Ra
      1st of Jul, 2012

    Hey Doubledwon, what is wrong with your Canadian players. Are we no deserving of receiving something special to help us celebrate our Canada Day. Shame on you..

    0 Votes
  • Pb
      2nd of Jul, 2012

    Recently there seems to have been an issue with your game. I had over 500, 000.00 coins then all of a sudden it showed the coins in a negative value then the site went down. When the site came back it showed i had 0 coins. I know this is not real but since i purchase coins all the time i feel it is my money that disappeared. Also what happened to the gift giving ability it has disappeared also. I really enjoy this casino game more than any of the rest and would hate to have to find a new game to play. Please fix the issue.

    +1 Votes
  • Na
      9th of Jul, 2012

    Doubledown Casino is the biggest rip off I've ever seen. disappearing chips, low payouts, extremely poor issue resolution. Can anything be done to make them pay or change their current business practices?

    I have been ripped off for the last time by DoubleDown Casino. Company is worth over 500MM, and they have payouts that are so incredibly poor, you would be better off playing at a real casino.

    This is a 'game' and it should be enjoyable. Instead, chips are sucked up so quickly. And, when your chips automatically disappear, there is little done to resolve the issue--the proof is on the player to get resolution.

    My most recent experience: I lost 127MM chips in one hour. How is that even possible? Reel spun for about 160 times. Never hit a bonus. Before that, I watched as 7MM chips just disappeared while I was sitting there...I won a bonus and instead of giving me chips, they took them away! And, amazingly, they have no record.

    Another fun fact: in a “gift” spin provided by DDC, I landed (wheel fully stopped) on 5MM chips. Then, it “jumped” all by itself to 15K chips. This is not out of the ordinary for what I have witnessed.

    While you play for chips and not cash, if you pay to play, there should be governance over what the payouts have to be. I cannot believe there are no controls over this scam.

    I played for a while many months back but became so fed up with all the issues, I blocked the game. I recently came back to give it another try. It's even worse now than it was before. I was a sucker for $250 this time around. While I can easily afford what I have spent to play, when you pay to play you should at least feel like you can get your $$ worth of play.

    And, when the games are not working properly, as the DaVinci Diamonds game has not worked properly for a month now, there is no proactive resolution. Or resolution when you report the issues. I was told there were no records of my disappearing chips so my case was closed. The bonus spins (extra free spins) did not work properly for weeks. I don't even know how much in chips I lost b/c of that.

    I would like to see their reporting on their payouts and validate they are real people who win all the contests and jack pots.

    I am absolutely disgusted by this site. I have also lodged a complaint with Facebook as they have responsibility for the company's poor business practices. I have not been treated fairly or received a product I am satisfied with. I want my $$ back (though I know I will never see a penny)...I would have had more fun watching it sail down into the sewage system.

    These business practices are simply just unacceptable.

    0 Votes
  • Ch
      27th of Jul, 2012

    my name is Chandra Newlon was just playing the tournament classis cherry2 played one game no total showing up, played a second time it took the 300, 000 coins and would not let me go in to the game I don't have that kind of coins to loose without playing them

    0 Votes
  • Ga
      19th of Aug, 2012

    Since you have started your new promotion of coins for surveys I have never been able to complete a survey because I do not accept text messages on my cellular phone. Why ask for both email and cell phone?

    0 Votes
  • Re
      19th of Aug, 2012

    I have had trouble with missing credits and a stream of e-mails between me and their programmers. Something is wrong with the game and now it has become a huge pain in the ###. Seems the more I complained the worse it became. I went from being UP 75 million to negative 56 million in winnings. Go figure.

    +1 Votes
  • No
      21st of Aug, 2012

    And here I thought I was alone with all of my issues with the game. I have experienced most, if not all of these problems in spite of using different browsers and operating systems.

    Not impressed lately. I too play for the fun, but lately it has been a major pain in the butt and the last week alone tournaments have not been working properly.

    Today I cannot sign in because it says I have to upgrade my flash player. Went to Adobe and everything is up to date and I can play all my other games.

    FB is also under the impression that when you deactivate your account you can still set up a separate account to play Doubledown. Nope. It reactivated my FB account which I DID NOT want to do.

    0 Votes
  • Mr
      3rd of Sep, 2012

    Double down casino has got so ### it's not any fun to play anymore. I bought $198.00 in chops and as soon as I did their games stopped paying much of anything. I went to a negative 75, 000, 000 chips in 2 days. How the hell does that happen. I think they are a rip off and I will never play them again. They need to be investigated for fraud because of their crappy underhanded business practices. Is there anyway to file a complaint on them somewhere? They have blocked me from contacting them. Most of all I feel like an idiot for even trusting the crooked &(^%$*.

    +1 Votes
  • Lo
      28th of Oct, 2012

    well tonite i played double casino and i lost 1, 5000.00 coins..everthing was going my way and the casino wenr blank..when it came back up i lost my coins, ... so unless i get them back..don't play the game

    0 Votes
  • Lo
      28th of Oct, 2012

    lost 150, 000, 000.00 coins not impressed check the game i played and sucked my coins..will not play ever again unless i get my game points again and will tell my friends how you suck..check my record

    0 Votes
  • Re
      1st of Nov, 2012

    I was playing Doubledown casino slots and everything was working fine. Then my screen suddenly froze and I had to refresh the page. When I did so, I lost 600000 coins. How does this happen? Could you please replace the coins that were taken from me?

    +1 Votes
  • Sc
      8th of Nov, 2012

    I complained yesterday about losing 2, 000, 000.00. Today I received my free spins. One of them was for 1, 000, 000.00 but when I got back on 2 hours later all 3 of my free spins were gone including my 1, 000, 000.00. please return 3, 000, 000.00 to me. Thankyou

    0 Votes
  • Fr
      9th of Nov, 2012

    hi, i like your game very much but, i just wanted to let you know i had 7 million chips when i went to bed, when i woke up i only had 150 k. i dont know why. thank you for your time.

    0 Votes
  • An
      13th of Nov, 2012

    i complained about my chips is gone almost 2 million and is gone i earn this chips please return my chips back.thank you.

    0 Votes
  • Bo
      2nd of Jan, 2013

    Double Down Casino on Cleopatra slots I have more then 1, 850, 000, 000 chips Wenesday at 20.30 hours. and 21.00 hres. my account disaper. I can't go On Double Down Casino. Facebook do not find this page?????????????????????????
    How to make money with yours clients...

    0 Votes
  • Pp
      2nd of Jan, 2013

    pp us uk australia european

    0 Votes
  • Pp
      2nd of Jan, 2013

    paypal?visa stamp

    0 Votes
  • Pp
      2nd of Jan, 2013

    national ids

    0 Votes
  • Da
      11th of Jan, 2013

    WHY I HAVE NOT HEARD FROM DOUBLEDOWN CASNIO ABOUT MY 50.000.000 COINS YET I DID EVERYTHING YALL ASK ME TO DO NOW I HAVE PEOPLE CALLING ME ON MY PHONE ABOUT A SURVEY.AND YALL CHANGE MY HOME PAGE WELL ALL SEE WHERE I AM GOING WITH THIS AN D YALL KNOW WHAT WE HAD TO GO THROUG TO GET TO THE 50.000.000 COINS SO PLEASE DO YOUR PART AND PUT MY 50.000.000 COINS ON MY DOUBLEDOWN CASNIO PLEASE.

    0 Votes
  • Jo
      16th of Jan, 2013

    What happened to the Brandy Bunch

    0 Votes
  • Da
      20th of Jan, 2013

    I saw a posting by doubledown this am at 9:00 that if you played a game by a certain time you would receive 3 million chips. I played at 9:30 and did not received my free chips. Why? False adv. by doubledown? I need to know. Dale E Dupuy the date of the posting was 1/20/13

    0 Votes
  • Pa
      25th of Jan, 2013

    Double down casino u have ripped off my iTunes credit and I got no coins in return pffftt if u down get enough out of us consumers as it is !!! Pretty pissed off player

    0 Votes
  • Da
      27th of Jan, 2013

    i added six new friends why did i not get the six million chips

    0 Votes
  • Ta
      14th of Mar, 2013

    I bought 750, 000 in chips for 7.99, and never received them. I bought them off my ITunes card which that amount was deducted but NO chips? What should I do? I have all ready filed a complaint but I haven't gotten a responses. I have never had a game take your money and give you nothing in return.

    0 Votes
  • An
      14th of Mar, 2013

    why, my 1, 000, 000 is gone I earn that i buy evryday.pls, take that back!! pls!!! thank you

    0 Votes
  • Ma
      14th of Mar, 2013

    I have been Grand Monarch since the first day it was posted, multiple times a day. I have yet gotten any free spins, It doesn't matter if I play 10, 000 or 50, 000 . Someone needs the check out the problem!! Look at my playing history and you will see I AM NOT A CASUAL PLAYER! DO something this not right. Free coins to replace what I lost would be good.

    0 Votes
  • Sh
      21st of Mar, 2013

    i want to deactivate double down casino off my facebook

    0 Votes
  • Sw
      24th of Mar, 2013

    Hey I have just won over 1, billion, yes BILLION, on DDC, I have been purchasing credits using my iTunes account. I thought I mite of got a credit back to my iTunes account, but after reading all these complaints I guess I've just wasted my hard earned money on a game that pays you f... All. This is just so wrong

    0 Votes
  • Ke
      17th of Apr, 2013

    I have bought thousands of dollars playing at Double down Casino and I see the same people hit big in the slots games over and over when I hit a little here and there. I feel that they have certain accts hit to keep players playing hoping they can hit big amounts too. If I can prove they are doing this. It is not right and I will sue them to get my money back and more. I also hope that the complaint board take our complaints serious and do something to correct this problem. You have no idea how violated I feel and MAD AS H-LL.
    I also noticed that a lot of female players win big on many occasions in the same night. Is this discrimination.

    +2 Votes
  • Ar
      22nd of Apr, 2013

    I won millions over the weekend, but when I got up this morning, my coin balance is zero. I don't understand this!
    I had almost $500 Million last night, and this morning everything. was gone, balance is 0. I sent a message through the Help menu/ customer service from the game I was playing. Site states that I would be contacted through my email account, but haven't heard anything back from them yet. I bought coins to play with and want the $500M that I had as a balance put back on my account. I won it fair and square!

    +2 Votes
  • Je
      18th of May, 2013

    Missing credits! Also, Extremely poor payout most of the time and when you do hit a big win it goes fast. ... inticing you to buy more credits to try to win big again. But don't waste your money. No matter how much you have, it will go fast! (Or they disappear overnight)
    The connection over mobile devices is deplorable!

    0 Votes
  • Me
      29th of May, 2013

    DDC Needs to be investigated! WHY?
    1- tournaments, you go in a mega @ 485th person you win leaving as #1 DDC will place you @ #1 sometimes BUT only pay you 1/4 of the pot due to THEY SAY there was only 256 players that played! and they place the same people with the same winnings above everyone else as # 1, 2 +3 and you wont have a chance to win I seen this on several tournaments going on at the same time with me and my friends checking it out. SCAM!
    2-They will save coins by reducing your daily visits back to start even if you go to there site and play daily without missing one day. another words you go there everyday and receive $1000.00 in 25 days the max you get 25, 000.00 coins but then something happens and that # will change all the way down to 1000, 00 or and giving # DDC chooses and they cant help you on that.
    3-Playing in a game your winning and up to 5 million coins you finally get into another good bonus round and BAM game freezes, and a little DDC sign comes up game error and restart game. you restart most of the time you will get your free spins back BUT if your winning sometimes you wont or if you do that's it NO MORE WINNING! and or you come back and coins are GONE that you have won. what DDC says about this? it your computer not us. were did my coins go? DDC you must of spent them.
    4-Buy into there 200, million for 99.00 specials they do once in a while. YEA OK for the first 20 spins you may win but after that HUGE VACUME sucking you dry no more winning no matter if you play all at that time or spread it out over 2 weeks DDC WONT let you win another penny on it. WHY? my opinion is they wont make anymore money they need you to buy buy buy more chip from them. BUT come on my husband bought in got up to 800million and down it went nothing absolutely nothing. if you cant win anything with 800 million in DDC after buying in then DDC is doing something! WHAT? is the question.
    There Is so many stories out there it is scary. all the way down to $ being taken out of my bank account and pay pal account for thing I never got for or from DDC. Had to fight tooth and nail to get my money back. and DDC said not our problem talk to Face book. WHAT REALLLLY? Face book and DDC are scamming people out of $ taken right out and most people don't even know it! If you have a payment or Credit card list with FB I can assure you some time or another they have slipped $ out of your account for something YOU have NOT got. I had 16 charges taken out of mine and I finnalllllly won and got my $ back! BUT why was it taken out to begin with? is the question.

    0 Votes

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