DNA Insurance / Motor trade insurance
Had a quote for £800 which I accepted. Paid £200 deposit then was told very very quickly now you have paid the £200 you will be debited £101 per month for 9 months. Hang on the premium is £800 and now its £1100. I just paid £200 so the interest on £600 is £300. No thanks cancel it. Let me look at it he says. Ok. He gets back to me we will knock £60 off. Ok I say but only cos i'm sick of ringing round. . 1 day later get call. Your son cant now be on your policy even tho he is 28 been driving for 10 years never had a point never had a bump but he cant go on it because he has a sia card ??? I said whats one of them. Its a security industry authority card which means he has been passed by the police to do security at events and public houses. Oh yes I said he used to be a door man and I have talked him into working for me full time to get him out of that type of work. Ok ill cancel it then. They say they want to take £140 from the £200 I have given them as a deposit even tho I haven't witheld any info from them and the insurance doesn't even start till the 20th of feb 2017 its the 3rd as I am writing this. Rang the bank lloyds. They say as I have given it them willingly I cant do anything about it. Oh and it took 27 minutes on hold for them to tell me that.
Updated by jamesrose, Feb 03, 2017
this item was writen in the complaints about DNA insurance brokers uk DNA Insurance
ADEC House, Chesham Cl, Romford RM7 7PJ