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Diamonds International / overpriced and jewelry not as stated!

Review updated:

While on a cruise in Feb. we were told by the cruise line that Diamonds International was the go to place for diamonds. We went into the store in Cozumel and purchased a 1.5 carat diamond ring. I was told if anything was wrong with the ring or the grading I would be able to return it. Upon returning home I discovered that I had paid $4000 more for the stone then I would have if I had bought at a local jeweler. I had the ring appraised by an independent Gia appraiser and was told that what I thought was an si2 diamond was in fact an i1. I contacted the NY customer service dept and submitted all my paperwork. The offered me a smaller stone as an even exchange or I could paid an additional $4700 for a better stone. I had already been ripped off once and they want to gouge me for more money. DO NOT EVER BUY FROM THIS COMPANY! Your guaranteed to get scammed. Legal extortion at its best.

Ti
Mar 04, 2016
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  • Ti
      May 09, 2016

    Just wanted to post an update. Fight any claims with your credit card and dispute the charges. Document every communication you have with them and you will be victorious. It took 3 months but I won! If anyone wants any info please contact me d.[protected]@sbcglobal.net

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