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Dermitage / Deceptive scam

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Dermitage Advanced Skin Renewal Scam

On Yahoo (in January 2010) there was an offer to try Demitage Advanced Skin Renewal products FREE - the only payment was $5.95 shipping and handling for the sample.

I placed an order for the free samples -- like thousands of other people. I am not an ignorant consumer looking for a deal that is too good to be true -- this seemed like a reasonable way for a cosmetics company to get consumers to try their product.

Luckily I just noticed at the bottom of the packing slip (just as I was about to throw it away) that in fact I would be charged $99.95 for these samples if I did not return them within 14 days. Not only that, but they would ship me $99.95 worth of product every 30 days if I did not take action.

The conditions of the FREE trial were nowhere obvious in the offer. I have just been told by the "robotic" customer service rep that it is in 12 point type on the screen where you put in your credit card number.

I just did a search to see if others had a problem with Dermitage -- and found out this scam has been going on for at least several years -- follow this link to read complaints from those of us who have taken our time to write -- https://www.complaintsboard.com/bycompany/dermitage-a19724/bydate.html

This is clearly deceptive advertising. It is likely that there are hundreds, if not thousands, of people who have been caught in this scam and been forced to pay for something they didn't want, and possibly couldn't afford, simply to save their credit score.

Who are the organizations that have authority over this kind of a scam? They should be informed -- and if they in fact have any real "purpose", they should take action.

GS Norwalk, CT

Gc
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Comments

  • Ka
      7th of Jul, 2010

    This is a classic bait and switch case. They advertise a free sample, then send a small bottle but include information that in a certain time you must cancel and/or return the product. I am going to see the postmaster as soon as possible. Being a disabled person, this is a strain, but this is illegal and I hate to see others get hit with this.

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