Menu
Write a review
File a complaint
DealDash Customer Service Phone, Email, Contacts

DealDash
Reviews and Complaints

www.dealdash.com

Learn how the rating is calculated

2.5 12 Reviews 110 Complaints
Claimed
DealDash has claimed their business profile
Write a review File a complaint

DealDash Complaints 110

ComplaintsBoard
J
12:50 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash My first time on deal dash creating an account. Did not know I was actually biding.

I was on Deal Dash attempting to create an account. Apparently I was biding and thought I on a practice run threw learning how to on the web site. Apparently I won. Order # A30814561 on 2023-03-29 at 1100hrs. I was charged $30.00 for 235 Bids I do not even know what they are nor what to do with them. Yes I screwed up not knowing what I was doing. I would appreciate a refund.

Desired outcome: Refund

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
B
2:08 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash transaction for $28.63

there is a transaction for $28.63 on my checking account. however i didn’t authorize the transaction. the details show it is a paypal transaction but the transaction does not appear on my paypal transactions. contact me with the details of the transaction. there is no transaction details available on my bank account. date of transaction according to my is november 01, 2022

Desired outcome: refund $28.63

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
D
9:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Unauthorized card transaction

10/3/2022 @8:44pm:

I signed up for dealdash to see what it was about, and instantly got charged $78 for 600 bids on my debit card without being asked if I wanted that. I’ve seen that others have had this issue, and I would like my money back like they got theirs back. That’s wrong to charge someone money without asking for their consent. Please fix this.

Desired outcome: Get Money Back

Read full review of DealDash and 1 comment
Update by davecloth23
Oct 03, 2022 9:01 pm EDT

10/3/2022 @8:44pm:

I signed up for dealdash just to see what it was about and got charged $78 without approving that transaction. This seems like it’s happened to other people, and I would also like my money back. I’m not sure why a company would take money out of an account without the member consenting to it, and understanding the terms.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
F
F
Farside
US
Send a message
Mar 19, 2023 12:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charge 4 difference times without asking and I want this fix now

ComplaintsBoard
K
9:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Deal dash

I signed up on deal dash and put my credit card on the site and before I had a chance to look around and decide if I actually wanted to do it they debited my account for $78 and over drew my account. I wasn't sure at all if I was going to use them or not. But, they took money anyway.

That was on October 1st, 2022. I would like a refund and I emailed them about it and I've had no reply.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
7:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Unauthorized Charge without a purchase on july, 10, 2022 at 16:23

Unauthorized credit card charged of $72.00 while I was just exploring the website I want the charge canceled I did not ask for a charge of any amount or bid on any product. Please also cancel all of my card information and remove my name from any further advertising Visa card Chase 3839 [protected]@aol.com

Desired outcome: Please cancel the $72 charge to my Visa Card

Read full review of DealDash and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
C
C
calvin white
Arena, US
Send a message
Aug 24, 2022 4:12 pm EDT

My name is Calvin White ,you also took 78.00 from me with out me knowing I was being charged for just looking Please put my 78.00s back on my card Please call me [protected]

DealDash
DealDash
Sunnyvale, US
Send a message
Aug 30, 2022 6:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of calvin white

Hi Calvin, I can confirm we have issued a full refund back to your payment card after we spoke to you on 8/24. If you need any assistance, please don't hesitate to get in touch with us anytime!

DealDash
DealDash
Sunnyvale, US
Send a message
Sep 14, 2022 11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of calvin white

Hi Calvin, I can confirm a full refund has been issued as per your request via phone call, thanks!

DealDash
DealDash
Sunnyvale, US
Send a message
Sep 21, 2022 11:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of calvin white

Hi Calvin, I can confirm a full refund had been issued to your PayPal on Aug 24, thanks!

ComplaintsBoard
P
7:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash unauthorized credit card charges

on May 3 your company took out $30.00 off my card without my permission. I want the money back and want an answer to why you took it off my card. I only looked at the site. I did not order anything from you.

Patti Fink

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
G
7:47 pm EDT

DealDash $78.00 deducted from my bank account

I just signed up as a new customer and linked my PayPal account. A few hours later, I get a notice that $78 had been taken from my account without purchasing anything. In fact, it's still a pending transaction. I didn't see anywhere I had to pay to use your service. I then thought maybe in fine print we are required to buy bids. I log back in an don't have any bids. Why was $78.00 taken from my account?

Desired outcome: Refund my account the $78.00 you took without permission.

Read full review of DealDash
Update by George Fields
Apr 29, 2022 8:12 pm EDT

FOLLOWUP: I called DealDash and was shocked at the customer service I received. My money was immediately refunded and they even gave me free bids for my experience. Call customer service at [protected]

Hide full review
ComplaintsBoard
M
11:01 pm EDT

DealDash Credit card charged

Hello this website charged my credit card with out my authorization. I made an account and within 24 hours my card was charged for 78.00$. Apparently I had trial credits and they proceeded to charge me for no reason

Desired outcome: Refund

Read full review of DealDash
Hide full review
ComplaintsBoard
M
12:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DealDash Deceiving website, stay away!

I created an account at DealDash, and without my permission, or at least without a clear statement, they took $78,00 from my bank account. I wrote a message through their customer support system, and so far they didn't reply to me nor tried to find a solution to my problem. Another point, this company is so unprofessional and their ads are very deceiving, it seems it is almost impossible to win a bet. I want a full refund of my money immediately.

Desired outcome: I want a full refund of my money immediately.

Read full review of DealDash
Hide full review
ComplaintsBoard
U
3:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Complaint

I won a $500 for $16 and change then when I went to go and pay for the item the next day Llardo jewelry they just closed my account. I submitted a ticket to ask why but they have yet to reply. They just keep ignoring me. I complained on BBB. They refunded me the $30 for the bid pack but I want the item that I won fair and square. They claim they dont have auto bidders but I highly suspect that they do. Just take a look at the ones that are always winning and who are still able to bid on the same thing. I think those bidders are supposed to bid on those items all the time. See for yourself. They want you to spend 11/13 a bid but only want you to win $10 gift cards and lame items like that. So who's really winning after all. Even if you do get lucky with winning a high dollar item they will just shut down your account for no reason and probably return your $ if it's your first bid pack. After that you lose either way. Beware just go to Ebay at least they are legit. I should have listen to the reviews. They should go away. They are no good and dishonest in my opinion. But that's just my experience

Desired outcome: Not fsir

Read full review of DealDash and 2 comments
Update by uni12!!
Feb 01, 2022 9:30 pm EST

Update they have not refunded me my money for bid packs as it still say pending in my bank statement. If they are going to just close my account why is it taking more than 7 days to give me back my dang money. Quick to take it away but slow or dont want to give it back. They really do need to be stopped. I hope y'all as re reading this to save yourselves the hassle

Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
2 comments
Add a comment
C
C
Charles22
Burlington, US
Send a message
Apr 13, 2023 7:50 pm EDT

I only signed up with Dealdash with 6days my account been billed twice $70 total $140. No

invoice, no receipit, no product.

DealDash
DealDash
Sunnyvale, US
Send a message
Apr 19, 2023 11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Charles22

Hi Charles, please reach out to us at support@dealdash.com so we can assist you with a full refund of the accidental purchases, Thanks!

P
P
PCP970
US
Send a message
Mar 24, 2023 12:33 am EDT

When they first started this site, I was able to win some things, now it is garbage.

Same old bidders trumping everyone. I am done with this scam site.

DealDash
DealDash
Sunnyvale, US
Send a message
Apr 19, 2023 11:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of PCP970

Sorry to hear your experience hasn't been great lately. Please reach out to us at support@dealdash.com so we can turn your experience around. We look forward to hearing from you!

ComplaintsBoard
J
5:05 am EST

DealDash Took my money without consent

I made an account and before I could look at anything, $66 was taken out of my account and bids were given to me. I simply made the account to look at the website, not to buy bids immediately. I want my money returned to my account and the bids returned.

Desired outcome: Money refunded

Read full review of DealDash
Hide full review
ComplaintsBoard
D
8:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Charges to my checking account I did not agree to.

I was charged $72.00 on my account that I DID NOT agree too. I will never use this app again and better not be charged again. This is some kind of a scam. This is stealing money from me . My email address is:
[protected]@yahoo.com

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
3:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash I try to put info in - I have a new credit card number

you make it so hard to bid. you expect me to use a credit card number that is no longer used. I have a new visa number.
thank you. Kathryn m. white Elizabeth city NC 27909

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
3:04 pm EST

DealDash Billed me 60.00 for 300 bids I did not authorize

WAnt refund of 60.00 charged, user name pbpowell

Read full review of DealDash
Hide full review
ComplaintsBoard
R
4:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DealDash Browsing

This is my first time browsing deal dash.com. I was following the prompts to see how it works because I was interested in seeing how this works and before I knew it my money was taken out of my pay pal account $60. I have never had this kind of trouble viewing any other websites especially when deal dash.com prompted pay pal to pay $60. I didn't know what happened!
I uninstalled the deal dash app as soon as I realized what happened. Now deal dash won't let me sign in. I can re coop my money. I want my money back!

Read full review of DealDash and 1 comment
Hide full review
1 comment
Add a comment
V
V
Vance Mathews
Portland, US
Send a message
May 08, 2022 6:23 am EDT

Be Careful it is Not what it seems Sometimes and many times.

People get addicted and only think to Win and spend more than it worth.

There are deal dash accounts too bidding against you (Fake Accounts), to drive the price up!

Good thing I am a web builder and I will expose what is going on here!

Buyer beware:

DO the MATH of Cost of Bids and then the price SO you do not cheat yourself.

Sometimes it is better to Buy the item and get your Bids back!

Then Retire from Gambling!

ComplaintsBoard
D
9:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DealDash charge to my account without permission

I was charged $78 from my account for bids I did not agree to purchase. I simply registered my name wanting to look around the site to see if I was interested. I am most definitely not now! I want a refund fro the money you have taken from me Immediately! What kind of business charges a customer without telling them they will charged once they sign up. I never seen anything that announced this website was a subscription. I would have never signed up for this if the information was posted more clearly. This website is set up to fraudulently take people's money. I want a refund and my subscription canceled!

Read full review of DealDash
Hide full review
ComplaintsBoard
O
3:23 pm EST

DealDash [protected] cy cy, [protected]

02-27-18

Hello. This is the second time I've reached out to your company because I keep getting charged an amount for items.

In the month of December I was charged the same amounts and I was never refunded. I also requested to have my information discontinued from your services.

I did not bid or requested the following items. I'd like to be refunded $49.95 for [protected] CY CY and $30.00 for [protected].

Read full review of DealDash
Hide full review
ComplaintsBoard
C
3:57 am EDT

DealDash Beware

Beware. Everything on this website is fake, including their system. Newcomers only give money and rarely got decent auctions, but those who have been on the website for a while and spent a lot of money, they have some privileges and always win the best auctions. I was a witness of one auction that lasted 5 days and ended up with an obvious win.
Saying once again - beware, you can't win if you're watched by other people knowing how many bids were placed.

Read full review of DealDash
Hide full review
ComplaintsBoard
B
6:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash It is not fair

I'm sure they cheat customers showing them different offers and information. I don't think it's fare. Most of the deals newcomers see are not available for those who have been out there for a while. Why does it work this way?
I'm a regular customer and didn't find deals that my mom as a new user had. What's the point? Do you think it's honest and right?

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
7:47 am EDT

DealDash bogus overpriced products

Deal Dash has many products that they have set up like they are selling products only there and on Deal Dash for way over inflated products. For example AAVA Products. It has a website that only sells the products there and at Deal Dash and not anywhere else. I checked Neimun Marcus and you can get for example Stateless Steel Flatware, their most expensive brand, for hundreds of dollars less than what this website and Deal Dash says what this produvct is worth. Funny this website is selling Finnish Products and Deal Dash is located in Finland. Interesting is that the box says it is made in China.

This same things goes for many products sold on Deal Dash.

As far as electronics go, they probably buy the products at a deeply discounted rates and sells you at a retail price that is at a unbelievably market up price. Do yourself a favor and check the prices at real stores, plus oftentimes these items are sold at a huge discount, especially from November till January.

Oh and some of these products you'll see selling on Amazon. They're from winners at Deal Dash, lol.

Read full review of DealDash
Hide full review
Frequently asked questions (FAQ) about DealDash customer service
Expand Collapse all
Is DealDash a legitimate platform?

Yes, DealDash is a legitimate 'pay-to-participate' online auction platform operating since 2009.

Does DealDash have real auctions?

Yes, DealDash holds real auctions for a wide variety of items ranging from electronics to household goods.

Are the items auctioned on DealDash new and unused?

Yes, all items auctioned on DealDash are brand new, unused, and come in their original packaging.

Does DealDash have any certifications or affiliations?

DealDash is a Better Business Bureau (BBB) accredited business and is recognized for its ethical business practices.

Are the auctions on DealDash fair?

DealDash uses proprietary software to ensure that all auctions are conducted fairly and that every bid is accounted for in the system.

Are the user reviews for DealDash genuine?

Yes, the reviews of DealDash you find online are from real users sharing their experiences with the platform.

Does DealDash really deliver the items won in auctions?

Yes, DealDash delivers all items won in auctions directly to the winner's specified address.

Does DealDash have transparent bidding policies?

Yes, DealDash maintains transparency in its bidding process and provides detailed explanations about the bidding process on its website.

Does DealDash have a valid business license?

Yes, DealDash operates with a valid business license, adhering to all necessary regulations and standards.

10. How long has DealDash been in business?

DealDash has been in operation since 2009, making it one of the longer-running online auction platforms.

11. Does DealDash have a good reputation?

DealDash has received both positive and negative reviews, but it generally enjoys a good reputation for its unique auction model and customer service.

12. Can I get a refund on DealDash?

Yes, DealDash has a refund policy. If you're a first-time customer and haven't won an auction, you can get a refund on your first bid pack purchase within 90 days.

13. Are there any lawsuits against DealDash?

As of my last knowledge update in September 2021, there were no high-profile lawsuits against DealDash. However, for the most current information, please check the latest online resources.

14. Are DealDash's payment gateways secure?

Yes, DealDash uses secure payment gateways to ensure the safety and security of all transactions on the platform.

15. Is customer information safe with DealDash?

Yes, DealDash adheres to data protection regulations and uses secure protocols to protect customer information.

Overview of DealDash complaint handling

DealDash reviews first appeared on Complaints Board on Apr 11, 2011. The latest review save your money was posted on May 18, 2025. The latest complaint save your money was resolved on May 18, 2025. DealDash has an average consumer rating of 2 stars from 122 reviews. DealDash has resolved 39 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. DealDash Contacts

  2. DealDash phone numbers
    +1 (855) 455-3325
    +1 (855) 455-3325
    Click up if you have successfully reached DealDash by calling +1 (855) 455-3325 phone number 1 1 users reported that they have successfully reached DealDash by calling +1 (855) 455-3325 phone number Click down if you have unsuccessfully reached DealDash by calling +1 (855) 455-3325 phone number 1 1 users reported that they have UNsuccessfully reached DealDash by calling +1 (855) 455-3325 phone number
  3. DealDash emails
  4. DealDash address
    12805 Hwy 55, Plymouth, Minnesota, 55441, United States
  5. DealDash social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all DealDash contacts
DealDash Category
DealDash is ranked 326 among 1588 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.