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Dazzle White / Screwed by dazzle white

1 United States Review updated:

This is a misleading internet trial promotion. It is supposedly a free trial ($1.95 for shipping only) but the charge my card $59 plus the $1.95.

I called and cancelled and was refunded the $59 but they refuse to refund the $1.95. Today I received another charge of $3.24 from another company that I supposedly signed up with as part of the dazzle white offer (this company will not refund either)

I have cancelled my card to ensure no further charges.

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  • Ch
      25th of Jun, 2009
    +1 Votes

    The Dazzle White website says this is the address for Dazzlewhite:

    Gillmap Limited
    9 Broomhill
    DH9 8AZ
    (England UK)

    Please let the local police know about this scam company Gillmap Ltd in their neighbourhood and hopefully they will investigate.

    Phone number and email address for local police:

  • Ta
      14th of Jul, 2009
    0 Votes

    I thought I was quite a savvy online shopper, but last night I made the same mistake as the other complaint writers. I saw the advert on I only agreed to pay $1.95 for the sample and entered my credit card details for shipping charges. The next screen came up as $11.95, when I phoned my credit card company (immediately after the incident), they informed that another $59 was pending and could not be stopped, because entering your credit card details indicates that you read and agreed with the terms and conditions (which were nowhere in sight until I carefully started to look for them afterwards). I blocked and cancelled my credit card, thinking fraud was being committed. I used instant messaging to cancel all orders and charges, but apart from telling me that I would have to send back (from the UK) the trial offer within 14 days to stop the $59 going through, they were most unhelfpul. I made the point that they could not have sent out the product yet, but they did not want to know. They must have been wetting themselves laughing as yet another victim was telling them they should be ashamed of themselves conducting business in this fashion! BE WARNED: THIS IS ONE BIG SCAM!

  • Ch
      15th of Jul, 2009
    +1 Votes

    1021018 Alberta Ltd aka Just Think Media is the company selling Dazzlewhite.

    Their address is:
    11 Athabascan Avenue, Suite 240, Sherwood Park, Alberta, Canada T8A 6H2
    Telephone: (780) 416-0211
    Email: [protected]

    Run by a kid goes by the name of Jesse Willms:

    He has been sued by Microsoft and Symantec for $1 million for software piracy and also ran a govt grants scam:
    "earncashfromgrants is the Internet property of — what else? — a Canadian company called 1021018 Alberta Ltd., an outfit that has already been sued by Microsoft and Symantec for software piracy."

    "DID YOU KNOW...Jesse Willms, owner of several tea/weight loss/diet websites (one being has settled multiple lawsuits for Millions of dollars, for stealing others products? "

    Jesse Willms buddy called /edited/ is also part of Justthink (Just Think Media)

    At this web page you can see he was looking for a cheap supplier of teeth whitening products in China:

    As Just Think Media are in Canada, folk can report them to RECOL (Reporting Economic Crime Online )

    Go to: and click on 'File a Complaint".

    and also to the FTC: (they have an online complaint form)

    and to the Attorney General of your state or to

    List of Just Think Media Products: (all scams)

    Max AcaiBurn
    Pro AcaiBurn
    Ultra AcaiBurn
    Extreme AcaiBurn
    AcaiBurn Plus
    PureCleanse Pro
    PureCleanse Ultra
    PureCleanse Max
    PureLift Cream
    DazzleWhite Pro (Dazzle White)
    Credit Report America
    Make Google Cash (
    Earn Cash from Grants
    WuYi Source Tea

    They also use this UK address:
    Gillmap Limited 9 Broomhill Stanley, DH9 8AZ Durham United Kingdom

    As well as this one in Idaho falls, but the BBB says that is just a UPS box.
    JDW Media LLC
    2184 Channing Way #322
    Idaho Falls, ID 83404

    The real 'world headquarters' is: 11 Athabascan Avenue, Sherwood Park, AB, Canada T8A 6H2
    (780) 416-0211

    Go to: and click on 'File a Complaint".

  • Da
      3rd of Aug, 2009
    +2 Votes

    I went through the exact same thing with Dazzle White. In fact, I got so frustrated with this whole ordeal that I actually went out and invested in the domain to let people know about this BEFORE they get stuck in the same situation.

    A couple of tips to help you get your money back (posted by users at the site above):

    1. Call them before they ship anything to you - yes, you have to ship that little tube back within 14 days of the order.

    2. They HATE chargebacks. You can call your credit card company and have them reverse the funds. For a good example - see this post:

    3. Insist that THEY cancel the order to the subscriptions that they automatically enroll you into. It takes a bit, but they are willing to do it if you press hard enough on them. See the comments on this blog posting for a step-by-step example:

    4. By just mentioning the fact that you may call your CC company and have them issue a chargeback, Dazzle White (scam) will be willing to reverse the charge themselves - they are penalized heavily when the CC company reverses the charge - aka it costs them money.

    Hope this helps!

    DazzleWhite Scam -

  • De
      10th of Aug, 2009
    0 Votes

    As a representative of Dentech Whitening, I can assure you that Arin has

    absolutely no involvement with our company whatsoever. We have been

    made aware that customers have tried to call him in an attempt to be

    refunded for our product -- not only is this futile, as Arin is not a

    part of Dentech Whitening in any way, but it is illegal as well. Arin

    has contacted us to alert us to this activity, and is especially

    concerned because the address provided is not his own. Whoever is

    posting false information or trying to go on a poorly-researched witch

    hunt in an attempt to be refunded is wasting their time. As always, you

    may call (888) 822-4806 or write [protected] if you

    have any questions or billing issues, including refund requests. We

    must urge all customers to follow our return procedure and not harass an

    individual who has no involvement with our company.

    Thank you,

    Dentech Whitening

  • Ms
      20th of Oct, 2009
    +1 Votes

    Yes i was bloody taken by this scam and I'm furious. It goes without saying that you should never cross an angry law student! I'm all for legal action against this scam! This is international fraud. I'm aware that this has effected many countries so i would be interested in co-ordinating a world wide concurrent class action suit. We would need representatives in each country that could compile all information and complaint testimonials relevant to their respective country. The power of this information combined is enormous! On its own, individual complaints will get lost among st the rest of individual complaints. Once we have a global indication of the extent of this scam we can forward all our collective information to each and every trade organisation. Next, we can obtain media attention. Anyone from Australia will be aware of A Current Affairs, a program which seeks out and exposes these scams on television. I can work on Australian media however, representatives of the USA, New Zealand, UK and any other nation would have to employ their own media coverage (although i will try and help).
    I wont lie this will be time consuming for anyone who dares take on these ### If you have enough rage over such an abhorrent scheme, a scheme which i have read has ripped off money from a breast cancer charity, then please send me an email.
    Please bare with me if i take a while to reply as i am researching the most effective means of countering these ### and not just shutting them down for good, but to make them an example of how the public has had enough! and yes, one person can make a difference.
    You will rue the day you met me dazzle white/Brite- smile ...

    email me; [protected]

    Ps; ignore the regurgitated response from apparent "representatives" of this company. The same drivel has been posted next to any internet complaint.

    Pps; i will be posting this same message on every and all sites where i find complaints, please feel free to copy my post and do the same. Spread the word, enough is enough!

  • Ch
      29th of Nov, 2009
    +1 Votes

    Hello scam robot people, Chuck can cut and paste too:

    Instead of helping people the dazzlewhite scam robots just keep a cutting and a pasting the same reply over and over!

    Well if you don't want to dealwith a robot, here is the head office phone number and address for the Dazzle Smile / Dazzle White Pro scam company:

    Just Think Media
    Corporate Head Office
    Suite 204, 85 Cranford Way
    Sherwood Park, Alberta, CANADA T8H 0H9
    Phone: 780.416.0211
    Fax: 780.416.0218
    Customer Service email: [protected]

    Company Owner: Jesse Willms
    Address: 527, 52328 Range Road 233, Sherwood Park, Alberta, Canada


    More about this scam company and their history can be found here:

    Where to file complaints:


    Good luck to all who have been caught by these scammers!

    And end to this scam and refunds of stolen money is our number one concern,


  • Ch
      3rd of Dec, 2009
    +1 Votes

    The most efficient and effective way to throw a monkey wrench into this Dazzlewhite scam machine.
    (article from

    Steps to Take to Recover Your Money

    1. Cancel your credit or debit card--Get a new card with new number! Your financial information has been compromised and you will be getting further debits to that card, If not now then they could come back later when you are unaware. This scam is refining into a form of "Identity theft" as your financial information is being traded to other cohorts without your permission or knowledge.

    2. File a fraud charge with your credit card or bank and let them sort it out. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.
    More info at:

    3. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams.

    4. File a complaint with your state Attorney General and also with the Attorney General of Utah (where a lot of the phone numbers and addresses seem to be located)

    5. Filing a complaint with the BBB is toothless as the scam already is rated with a "F".

    6. File complaint at This is a place to report internet crime and is a combination gov agency of FBI, White collar Crime and Bureau of Justice Assistance.

    7. After you filed with all the above agencies feel free to call any numbers you may possess that are connected to the "unauthorized charges" to try and recover all your money but take their word with a grain of salt. Don't hesitate to let them know what you have done or intend to do as they need to be shown that you mean business! If you succeed in getting your money returned you will have still taken steps to put their scam out of commission.

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