Dating Factory’s earns a 1.0-star rating from 0 reviews and 13 complaints, showing that the majority of users are dissatisfied with dating platform experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Addebiti illeciti su carta di debito
Il sottoscritto Pansini Nicola ha già presentato denuncia penale agli organi di polizia nazionale per illeciti addebiti mensili di 24.95 euro a partire dal mese di aprile 2022 .
I riferimenti sono Payref.info [protected] Zug ch 00000
Al fine di tutela vostra invito a fornirmi immediatamente tutte le indicazioni utili per identificare il soggetto (sito) che ha prodotto tale truffa
Saluti
mail: pansini.[protected]@gmail.com
Dating site
I wish to complain about this dating site that removed my subscription merely because I complained about the poor quality of their website and service. They are very reluctant to help regarding my getting a refund, which I demanded, and are making it as difficult as possible to carry this out. They have sent a form which is less than satisfactory. Given the behaviour of this company, I suggest that they are not to be trusted. I have wasted time and money on this company and will never use them again. I want to make sure that they return my payment, so please check them out. Thank you.
Desired outcome: Refund required
dating factory has withdrawn 399 skr from my account
I started to register a membership but i changed my mind and newer went through.
I do not wish to be a member of Dating Factory. Sins I have not resewed information about inlogg I can not use their service and see no reason way I should pay.
Dating Factory has withdrawn 399 skr from my account. Peace just delete my membership.
Catharina Viklund
[protected]@live.se
Is Dating Factory Legit?
Dating Factory earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Dating Factory. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Datingfactory.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Datingfactory.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Datingfactory.net you are considering visiting, which is associated with Dating Factory, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Datingfactory.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The datingfactory.net may offer a niche product or service that is only of interest to a smaller audience.
- Dating Factory protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Dating Factory. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
spanking classification
Web.site hard to end membership. I been on the site for a month I'm not happy with the site. Every women is foreign and don't speak English. Every email I have received is from a women who don't speak English. I called the 800 phone # to cancel my membership, they dont have me down as paying. They said it's some firm in Switzerland, I tryed calling and received the can't reach this #
white label affiliates
Datingfactory.com dont believe the positive reviews you'll see anywhere about this company because they are lying about this and making this up. The truth is Datingfactory works with criminals and they are tricking customers .
there is a site called singlesextreme where they advertising for the scat porn industry.
This is illegal with their own terms...They do everything to take your money, including false profiles, fake messages, nothing holds them back from taking your money.so now you know you are warned if you want to work as affiliate dont work with datingfactory.com they work illegal and its a big scam
disabled datingclub.com. au
My learning disabled son signed up for two weeks membership but the fine print, that my disabled son obviously could not comprehend, automatically extend membership. As a result he was charged for some 18 months of membership or over AU$1, 000 an amount he cannot afford being on a Disability pension. How low can they go taking advantage of the intellectually disabled.
vegan dating
I want my account terminated. Your site says I need to fax you a form stating such. I do not have a fax machine.
Cancel my membership today.
I only joined in the first place because after putting up a basic profile I was flooded with "messages" from so called "users". That seemed promising so I paid for a month. Then I found out those messages were not from people at all but generated by the site. That's manipulative...
Kimberly (kimba) theurich
chargeback scam, fake profiles, misrepresentation, scam
Dating Factory is a pure scam.
Fake profiles, fake messages. The site sends you emails saying you have messages, I had 15 in 2 days, they you have to sign up to read, But then you still cannot read, unless you take VIP.
Then you find the messages are fake and not real, so one cancels.
This means you authorize two payments before you find out, then one cancels once one finds it is a scam and then they want two chargeback fees of 25 each, on top of a monthly fee even if you get barred from the site for non payment.
If you do not pay they will threaten debt collection.
Pure evil
Pure scam.
Hello,
My name is Simi. I am a journalist and I am doing some research into the Dating Factory - following up on accusations of them being scammers. I came across your review of their company. Would you mind telling me more about your experience with them?
I can be contacted on simi . jolaoso @ bbc.co.uk.
Thank you.
Yes, I have had the same situation. First time they sayd, that card unsuported. I tried also Sepa transfer. They sayd, that somebody will contact you about this payment. Then third time card was OK. After several days I got complain from them, that I must pay 25 Euro chargeback fee. Explaining about the situation, that I has been payd 14.99 Euro and not must pay twice, not helped.
Also, can confirm, that they are scam. When I was in trial membership, they send about 25 messages in 2 days and womans wanted to be contacted. Therefore I decided to make gold membership. After I have been replied to 10 womans, nobody answers . So it is real scam.
dating factory
90% of the profiles on the site I was a member if were fake. If you did a google image search on so called members photos they turned up on all sorts of websites - Russian, US, French, Spanish etc. They make up profiles to make it look like they have plenty of attractive members. I'm a heterosexual male so this was my experience with female "members". I must have messaged 40 - 50 members and I can say for absolute certain only 3 were genuine people. They also trick you into upgrading to not only a paid member but to VIP so you can communicate with all these trial members who of course don't exist (only VIP members can message trial members). It's criminal, nothing less, they should be charged with fraud like JDI Dating was
Je me suis littéralement fait agressé verbalement par cette plateforme. C'est moi ou ils ont une manière très spéciale de parler à leurs nouveaux affiliés ?! Je n'avais jamais vu ça auparavant...
J'avais créé un compte il y a 6 mois puis j'ai eu un pépin de santé. De nouveau sur pied et souhaitant enclencher avec eux ce jour, j'ai poliment répondu aux questions nécessaires à la validation du compte (vos connaissances en HTML, en SEO, etc.), et voici ce que j'ai reçu en retour :
Bonjour J.
c'est un compte que vous avez ouvert en octobre 2017 le 18/10/2017 whaou ça fait peur dans votre motivation pour faire quelque chose
Néanmoins j' ai activé votre compte en espérant que les réponses aux questions sont exacte et véridique.
Votre compte est activé, un mail avec les informations de base vous a été envoyé vérifier aussi si nécessaire dans votre dossier spam
Je vous informe aussi que notre plateforme est assez complexe et n'a vraiment rien à voir avec d'autres plateforme que vous avez utilisé.
Je vous conseil vivement de me contacter par skype: datingfactoryfrance pour que je puisse vous expliquer toute la puissance de la plateforme
pour qui fait du SEO et sais faire du code html et css.
Merci, très cordialemen
*F. N.*
Directeur France et marché francophone
fraudulently charged by datingfactory
I have signed up for DatingFactory and recently I was fraudulently charged by this company.
Without my permission they took $20 from my card and I found out about that when I received a message from my bank. I would like to know why did they took my money and why they never told me anything! That is absolutely illegal! I never allowed them to take my money!
Tried to contact DatingFactory customer service but they did not reply. This is a total scam!
fraudulent activity
Dating Factory promise to help you succeed with one of their white label sites then they don't help you when you ask and then your sites fail and get closed down. when you ask how to get money they owe you that has not reached the payout limit they will tell you that they will arrange for it to get paid out to you. its has now been a year since my sites closed down and i requested my money multiple times and still no payment or answers just the silent treatment so that you give up and they can pocket your money.
impossible to stop subscription and withdrawals
I wanted to warn other people that the website www.datingfactory.net is scam. I subscribed for one month membership, but they automatically subscribed me for 2 more months and no one informed me about it. After that they continued to charge me and it was impossible to stop these ###. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.
datingfactory.net has run a $14.95 temporary authorization against my debit card
I haven't subscribed to DatingFactory.net (or any other dating site for that matter) but I recently saw where DatingFactory.net has run a $14.95 temporary authorization against my debit card. A visit to that site looks very, very suspicious. Instead of a typical "front door" page that a reputable business website would have, the DatingFactory.net page has the title "Payment reference page" and looks like it was set up to answer the question, "Why was this charge on my credit card statement?" Here is a link to a screenshot hosted on my website:
The site itself is pretty suspect. The phone numbers are international (I'm in the US). The email address for support is [protected]@payref.info. Any reputable site would set the support email up to be some kind of alias like "support" at their own domain name. Further research of DatingFactory.net and the "white label and affiliate network" reveals that it appears to be associated with an international internet dating network. There is no way I or my wife (of 8+ years) initiated any activity on an internet dating network.
I contacted my bank, alerted them of attempted fraud, and had my debit card deactivated. If the transaction successfully posts to the account, I will dispute it and report it immediately. I recommend you do the same!
Can you send me a valid e-mail address please, I want to cancel my memberschip but nobody uses a fax machine ! So send me an email where i can send the online form to. Please also find a copy of the form filled in and signed in attachment.
Thank you, Michael Halvorsen
I was also ripped off by this company---- avoid it --do not use them----they operate under many names and the biggest clue is they have no contact information --- i feel like a complete fool falling for their bul****----they operate thousands of scam dating sites, under many different names, but you dont find out they are dating factory until you start getting billed
I have had problems with a recurring payment from a dating website
called Single Artists Dating which comes under the Dating Factory
umbrella. I initially signed up for a special offer subscription when
this ended instead of informing me they just started taking money from
my account. For each payment they took from my credit card I received
no notification or receipt and when I did notice the payment reference
bore no relation to their trading name simply reading 'www.payref.info.
Obviously I thought I had been defrauded and contacted the credit card
company who arranged a chargeback and filed a report on Action Fraud.
Then I received a notification from Single Artists Dating threatening me
with debt collectors and demanding compensation for the chargeback
claiming that I was libel for all fees even if my claim was warranted
which was apparently what I signed up to when I joined the website! I
can't believe the lack of transparency of this shady company it seems
they can contact you when it suits them but not when they are removing
money from your account under a different name.
Tanveer707, changing your card will do nothing. You'll have to pay it off and cancel it if you wish to stop reoccurring payments that way. But I would strongly recommend you try to do it their way first. Request cancellation via email and document everything, whether it be from other users, or from their customer support. Keep copies of every email ever received. This is a company designed to deceive and frustrate people into submission. They weigh risks, knowing that most people will just deal with a small loss, rather than fight it. Contacting your state's Attorney General's office would be a good idea. Though this company is very clever with how they operate and manipulate the law, it's not legal--and they know that. Even Switzerland--where they're registered legally--has a very clear definition of deceptive [internet] practice. How they operate, is a text book example. Their stubbornness may be their downfall, though. Their unwillingness to bend with refunds is going to result in a lawsuit. That wont be cost effective for them--especially when damages are figured in.
Even I face the same problem as callforjustice has faced... Completely same problem, now is there any way that I can come out of it without cancelling my debit card and changing it to a new one.. Coz I have already changed one card to a new one, will I face any problem if i change my card again For second time
They operate under many different names. I made the mistake of signing up for a free account. Then, I started receiving "messages", but had to have a "gold" membership to read the messages. I paid for what I thought was just a one month trial offer. When I read the messages, I realized they were fake. Always two or three sentences, something like "I'm searching for my soulmate. Could you be the one?" or "You're gorgeous! I'd like to get to know you better". I never posted a picture and the messages were in English, despite the fact that some of the people supposedly sending messages don't speak English. I complained, asked for a refund, made it clear I wanted nothing to do with their site and called them out on their scam. I didn't receive a response. I later discovered that the charges were reoccurring. That was not noted when you select the payment plan you choose (I chose just one month). It's in their regular policy statement, but again, it's not clear when you're making a payment. And to make it worse, you can't just delete your account. You have to suspend the payments first--but you can't do that unless you send a written statement requesting suspension of payment. Everything about this screams scam! Before I even realized the extent of their deception, I contacted my credit card company, explained what had happened, and they said they would refund two months of charges. But when they did, I received threats from datingfactory stating that I was in violation of the terms I agreed to, and that I have 7 days to not only pay for the charges that were forced back, but 50 euro processing fees for each in addition, or it will be sent to debt collectors. I'm not a lawyer, or a judge, but I would be willing to bet that none of this is legal. A class-action lawsuit may be in the works.
I am receiving the same message. this fraud company need to shut up. I was also charged subscription fees without my knowledge. This fake company is a total scam and should be reported to trading standard.
i am being billed. have not ok that to happen. whats going on
solisito que den de vaja mi debito es de daniel villar dni 16586112de lo contrario tomare medidas judiciales muchas greacias
Check out Datingfactory.com it may send you to the local site. Then check the different people who have bought the White Label (A program and design anyone can launch on their domain) look at all the sites and see the same support for all of them. Also all on the same hosting company, using the same billing. IMO The whole operation looks suspect.
Overview of Dating Factory complaint handling
-
Dating Factory Contacts
-
Dating Factory phone numbers+41 445 802 054+41 445 802 054Click up if you have successfully reached Dating Factory by calling +41 445 802 054 phone number 1 1 users reported that they have successfully reached Dating Factory by calling +41 445 802 054 phone number Click down if you have unsuccessfully reached Dating Factory by calling +41 445 802 054 phone number 1 1 users reported that they have UNsuccessfully reached Dating Factory by calling +41 445 802 054 phone numberSwitzerland+1 (855) 642-8715+1 (855) 642-8715Click up if you have successfully reached Dating Factory by calling +1 (855) 642-8715 phone number 0 0 users reported that they have successfully reached Dating Factory by calling +1 (855) 642-8715 phone number Click down if you have unsuccessfully reached Dating Factory by calling +1 (855) 642-8715 phone number 0 0 users reported that they have UNsuccessfully reached Dating Factory by calling +1 (855) 642-8715 phone numberUnited States+44 203 397 0182+44 203 397 0182Click up if you have successfully reached Dating Factory by calling +44 203 397 0182 phone number 1 1 users reported that they have successfully reached Dating Factory by calling +44 203 397 0182 phone number Click down if you have unsuccessfully reached Dating Factory by calling +44 203 397 0182 phone number 1 1 users reported that they have UNsuccessfully reached Dating Factory by calling +44 203 397 0182 phone numberUnited Kingdom+33 170 709 088+33 170 709 088Click up if you have successfully reached Dating Factory by calling +33 170 709 088 phone number 1 1 users reported that they have successfully reached Dating Factory by calling +33 170 709 088 phone number Click down if you have unsuccessfully reached Dating Factory by calling +33 170 709 088 phone number 0 0 users reported that they have UNsuccessfully reached Dating Factory by calling +33 170 709 088 phone number100%Confidence scoreFrance+61 280 064 256+61 280 064 256Click up if you have successfully reached Dating Factory by calling +61 280 064 256 phone number 1 1 users reported that they have successfully reached Dating Factory by calling +61 280 064 256 phone number Click down if you have unsuccessfully reached Dating Factory by calling +61 280 064 256 phone number 0 0 users reported that they have UNsuccessfully reached Dating Factory by calling +61 280 064 256 phone number100%Confidence scoreAustralia+49 692 2224 6188+49 692 2224 6188Click up if you have successfully reached Dating Factory by calling +49 692 2224 6188 phone number 1 1 users reported that they have successfully reached Dating Factory by calling +49 692 2224 6188 phone number Click down if you have unsuccessfully reached Dating Factory by calling +49 692 2224 6188 phone number 0 0 users reported that they have UNsuccessfully reached Dating Factory by calling +49 692 2224 6188 phone number100%Confidence scoreGermany+39 236 048 255+39 236 048 255Click up if you have successfully reached Dating Factory by calling +39 236 048 255 phone number 1 1 users reported that they have successfully reached Dating Factory by calling +39 236 048 255 phone number Click down if you have unsuccessfully reached Dating Factory by calling +39 236 048 255 phone number 1 1 users reported that they have UNsuccessfully reached Dating Factory by calling +39 236 048 255 phone numberItaly
-
Dating Factory emailspartners@datingfactory.com100%Confidence score: 100%Support
-
Dating Factory addressBaarerstrasse 21, Zug, 6300, Switzerland
-
Dating Factory social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Dating Factory contacts
Recent comments about Dating Factory company
chargeback scam, fake profiles, misrepresentation, scam




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.