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cyberlink / customer service

1 United States Review updated:

on [protected] I purchased powerdvd SE with the extended download option.after submitting 4 different support tickets to them in the last 4 days, I still have not gotten any responce from them.I guess they want me to buy thier phone service at a cost of $30 for 60 days to make them feel like they should respond. Well I am not going to buy the phone service sence it is probley as bad as thier support ticket program. But I will file a complaint with every consumer board and web site i can find. If anyone knows of any sites that would be a help please let me know.

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  • Ja
      9th of Mar, 2013
    0 Votes

    well I did hear from Cyberlink after many emails, they were all answered but I couldn't log into the members site that password didn't work I had to make another one and that only worked if I used the link from Hotmail, they said I could get a refund, by sending the form back ! upgrades do not work for you cam 5 if you have cam 4 on already..! But you memo works.I hope every body else gets help,

  • Ry
      9th of Mar, 2013
    0 Votes

    I just posted my complaint with the BBB. Turns out Cyberlink currently has a rating of F. Perhaps with a few more complaints that will become an -F. Looked at their website to be sure, this is the Cyberlink in Santa Clara CA (there appear to be several other businesses which are not related).

  • St
      3rd of Apr, 2013
    0 Votes

    the police are causing so much problem and i am out on the streets and the librarians and people are stealing and robbing from me too and, stephanie diane curry.thankyou and goodbye.selah.amen.ask the new messiah if everybody is going to heaven or just some and see what he say, and ask him am i god and see what he, stephanie diane curry.john:3;16;thankyou and goodbye.selah.amen.

  • Ke
      21st of May, 2014
    0 Votes

    I am having trouble with a new add on called YouCam3. It has taken over my PowerDirector program and I cannot get to the segment to Capture. Not only that but it has taken over one other program I use. How can I get rid of this damn program. Please help me delete this program I do not want it. OR how do I get to the section of capture and recognise the Compro as it used to.
    Kenneth Pratt

  • Sh
      31st of May, 2014
    0 Votes


    This is a horrible Company, This Company is breaking law on every day.
    they will do mental harassment but I don't Know how they survive.
    First they Hire Employee then terminate them & then send legal notice & summon to recover money.
    This Company should be banned to do any business at any Place.
    Cyberlinks Technologies is a damn.

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