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Cox Communications / internet

Posted: Oct 12, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Tucson, Arizona
United States
We were promised free internet from Cox by our apartment complex. See attached photo. Apartment came with pre installed router we were told all we had to do was call Cox and set it up. We recieved a bill in the mail due less than 30 days after it was set up for $115. When we were promised it would be $70 But that is beside the main issue that it was supposed to be free the first month. Called myself 5 Times this Morning and was given horrible customer Service. Placed on long holds, not willing to understand the issue. Was told to speak to apartment complex about bill, did do as told and apartment referred us back to Cox Because the bill is coming from the company not them.

Cox Communications

Complaint comments Comments (0) Complaint country United States Complaint category Internet Services

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Cox Communications Logo Cox Communications
Customer Care Service
6205-B Peachtree Dunwoody Road NE
United States - 30328
+1 888 278 6660
+1 404 847 6257
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