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Cox Communications / internet

1 Tucson, AZ, United States

We were promised free internet from Cox by our apartment complex. See attached photo. Apartment came with pre installed router we were told all we had to do was call Cox and set it up. We recieved a bill in the mail due less than 30 days after it was set up for $115. When we were promised it would be $70 But that is beside the main issue that it was supposed to be free the first month. Called myself 5 Times this Morning and was given horrible customer Service. Placed on long holds, not willing to understand the issue. Was told to speak to apartment complex about bill, did do as told and apartment referred us back to Cox Because the bill is coming from the company not them.

Cox Communications

Hu
Oct 12, 2017

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