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1 Couture Candy, United States Review updated:

Purchase a dress $298.00, they never state that if you want to return the items you only get store credit. WHAT??? To make matters worse, I received a credit today for $150. What are you charging me $118 for? Stay away. Forget about getting in touch with them. It is non existent, phones are not answered and sad story about RMA when they offer free shipping. When you return items, they charge you for it, so it turns out is not free shipping and is l lies

Jan 29, 2019
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  • Su
      29th of Jan, 2019

    Did you read their return policy? No. Same as I told the other lady, read the policy before buying .

    If you are not completely satisfied with your dress or jewelry purchase you may send your item(s) for return within 5 days of receipt. We provide full store credit/gift card as long as the product is received in new condition. If you use our Return Shipping Label, the cost is deducted from your store credit/gift card as are any freight/handling cost if shipping was complimentary at checkout

    Plain English, regular print, middle of page. Percentage rate kept is there and they kept twenty percent of your purchase. They give a limited number of days to return.

    No lies. You just didn’t read.

    0 Votes

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