Complete Savings / unauthorized access to account
I want to add my voice to those who have been robbed by Complete Savings. I, too, noticed an unauthorized debit of $12 on my credit card account from Complete Savings. After finding the complaints on this website, I called the company and demanded they recredit my account. They attempted to sell me on their services at this time, but I refused to listen and again, demanded they GIVE ME MY MONEY BACK. They finally agreed. Considering how calm the call center woman remained in the wake of my anger, I imagine they receive calls like mine frequently.
I then called my bank and told STOP any and all attempts by this company to remove money from my account.
I then lodged a complaint with the BBB of CT. Complete Savings responded to my complaint with a letter laying all blame at my feet, saying I authorized this when I clicked on "Receive a $10 coupon off your next purchase" after buying Pizza Hut. Jerks. I will keep my complaint open.
I then went to the fbi internet fraud page and lodged a complaint.
My next step will be to contact a Consumer Protection Agency.
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