Comfort Line Products / power pak- spa-in-a-box
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Review updated:
Contact information:
Phone: 440-277-5244
I purchased a reconditioned power pak for $295.00 on July 1, 2008 ( this was my third power pak in three years) and th unit went dead in Sept. 2008. I have been a good customer and have not recieved any satisfaction on your reconditioned power paks. You need to reimburse me or send me a completely NEW unit, not a reconditioned one. If you check my account you can see that I have had to replace several parts including a new pump in the last two years. I would like to hear from someone in your organization and get some answers and results. R.E. Kerecz
Date
Good luck getting any satifaction from this company. Two power packs in less than 6 months and all they want to do is sell you another one.
We had 5 power pacs in 1 yr, now that the warrenty is up they won't even discount one. Why would you pay another $270 for a recondiditoned one when all of the ones to date failed. I just talked to the service person and she said it was our fault they went! Don't bother with this company, they just don't care.