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comfort line products / power pak- spa-in-a-box

4315 willow aveLorain, OH, United States Review updated:
5
Contact information:
Phone: 440-277-5244
I purchased a reconditioned power pak for $295.00 on July 1, 2008 ( this was my third power pak in three years) and th unit went dead in Sept. 2008. I have been a good customer and have not recieved any satisfaction on your reconditioned power paks. You need to reimburse me or send me a completely NEW unit, not a reconditioned one. If you check my account you can see that I have had to replace several parts including a new pump in the last two years. I would like to hear from someone in your organization and get some answers and results. R.E. Kerecz
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Jr
  2nd of Feb, 2009
Agree Disagree 0 Votes
Good luck getting any satifaction from this company. Two power packs in less than 6 months and all they want to do is sell you another one.
Ki
  25th of Mar, 2009
Agree Disagree 0 Votes
We had 5 power pacs in 1 yr, now that the warrenty is up they won't even discount one. Why would you pay another $270 for a recondiditoned one when all of the ones to date failed. I just talked to the service person and she said it was our fault they went! Don't bother with this company, they just don't care.

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