My advice to anyone seeking a mortgage loan... stay away from this bank at all cost. seek the services of another bank.
I've had a mortgage with colonial since 2002. I will admit that there have been some "problems" in the past and I managed to fix them. however, since january 2014, there has not been any problems on my end, but I have recently found out that there are some issues that could have only came from the banks level. there were some unjustified negative (lies) credit bureau posting, that I had to dispute and fix. I have been charged "fees" and "fees" on top of the "fees" that I do not know where, when, by who and why they were applied to my account. I seems that colonial applies "fees" to "fees". I have not had any late or missed payments since january 2014 and now colonial is billing me for $617.00 in "fees". so, I don't have a clue where those "fees" came from. they have now divided-up the $617.00 into 12 monthly installments and added $51.40 to my monthly mortgage payments. I did not pay the $51.40 on my october payment and they added an additional $51.40 to the original $617.00, which is a
Double entry. they have, basically, given themselves a "license to steal'. I am getting ready to file a compliant with the fdic, occ, texas state attorney general, bbb, and possibly consult with a lawyer.