Everest Cash Advance reviews and complaints
scam artist
I took out a 300 dollar loan from these guys paid on it for months on in. They did not tell me there was a fee for paying back every two weeks now I owe 463.00 dollars after paying on the loan for months so nothing went towards the loan and now in collections, ruined my bank account as well.. The sad part is they've already doubled their money from me and want to go for more, is there anyway to stop this process? I've giving them nothing short of 600.00 from a 300.00 dolladollardollar loan, it's insane... They are crookscrookssssssssss
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
I called Everest Cash advance to schedule a payment with a credit card. The customer service rep was hard to understand and took awhile to finally get my name correct and credit card number. I finally got the credit card confirmed and rep said payment was taken. My next payday I noticed that my checking account had been charged the full payment. I called back Everest cash advance and asked why my checking account was charged and not my credit card. The rep told me that my credit card was declined so they just charged my banking account. My banking account did not have the money to cover the charge hence why I used a credit card. I bounced checks and I had not money for several days until I could clear with my bank. My bank said it would take over 2 weeks to file and complete a dispute. There was nothing they could do in time to cancel payment. Everest Cash advance then told me to take out another loan to cover their mistake. I said verbal I agree only if you don’t charge me finance fee. I told Karen in customer service that I agree and two write into notes 3 times. I asked her to confirm and she said yes and before I knew it I was transferred to a rep to set up new loan. I said I was not sure if Karen wrote into notes about not paying finance fee. I asked her to transfer me back to Karen to confirm I would take out loan and payback within 24 -48 hours of receiving the loan to cover Everest mistake. She said she did and transferred me back.
Once I received the 2nd loan and my account was cleared I called back several times to make my payment. They said Karen was not here and would call me back. Never heard back.
Called again and said need to talk with supervisor and to give me name and good number to reach. Never heard back. Called again and asked to speak with Karen a day later. Same thing to busy and gave number to call back. Never heard from her so I called the next day and finally got Karen.
Karen said she never said that they would not charge finance fee. I told her I was sure they recorded conversations and this was not the case. I then found out Karen was not a supervisor. When I ran into this problem I request a supervisor and she lied and said she was a supervisor. So I requested to speak with Supervisor and EDWARD S answered. I asked if he was a supervisor as I was mislead last time. He was very short and rude. Went through the whole line of this is a business built on making money and we would never agree to not charging finance fee. I said it this was my fault I would pay since it was not I would not pay you finance fee if it was 50 cents. It’s the whole integrity of the business.
In the beginning they agreed to pay overdraft and NSF fee. I sent them my bank statement 2 x never heard from them . They said they called and left message but never heard one word from them. They said oh we did receive your statement but they would not accept it because it did not show my name or my bank statement. I said Karen and you said you never received my bank statement and now you are saying you did but it was not correct. EDWARD S said yes we told you this I said no you just did after you said I did not send it. So now I have resend a bank statement that has my name on it and account number to a company I don’t even trust to hold my bank account. The proof is in the pudding regarding their mistake.
1. They did not charge me NSF once my bank refused payment
2. They agreed to credit my banks NSF fee.
Company Business Name: Everest Cash advance
Country of complaint: United States
Address: Delaware
Website: everestcashadvance.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I took out a small loan and was given a due date on when my payment will be due. I was told if I was to pay it off early that the fees for the loan would be less than what was quoted to me...I tried to contact this company by phone to make my payment early and the phone rings then tells you to select an option for the purpose of your call...at this point, I was put on hold and the automated system assured me that my call was important and that my call will be answered in the order it was received...after being on hold for 5 minutes it tells you to leave a message (which I did). NO ONE as of yet has called me back to resolve my issue (14 days later). I've tried several times on different days and still nothing...I then tried to pay using the website and it gives me an error message when I choose the return customer and customer service option. I googled this company and came across this complaint page and have immediately changed my account info...if they want their money back, they'll have to contact me directly and at that time will receive a Money Order...I will no longer use this company and they may have ruined the chances of me using any other service such as this one...BUYERS BEWARE!
I was given a coupon for $60.00. I talked with a guy that could barely speak English but I could understand him. We went over everything that I would not be charged until September 20th but I was charged $75.00 on September 13th. When I called to complain another Indian guy (no I am not racist) stated there was never a phone call and lied about what I agreed to. Really! How did I agree to something if there was never a phone call. EVERYTHING WAS A BIG LIE! THEY ARE FRAUDULENT! I have gone to the BBB and will go even further. I am just getting the word out to warn people you are in big trouble if you deal with them. You cannot believe their advertisements, their Customer Service is a joke! Please avoid this company at all costs!
YOU NEED TO DEMAND A REFUND! I WROTE LETTERS TO EVEREST CASH ADVANCE & WAS VERY BLUNT & TO THE POINT! THEY ARE AN ILLEGAL LENDING COMPANY DO NOT PAY THEM A DIME! OVER THE PRINCIPLE AMOUNT! AND THEY ACTUALLY REFUNDED ME MY MONEY! CAUSE I THREATENED TO TAKE THEM TO COURT & SHUT THEM DOWN!
I just applied (literally) for a advance loan with this company. I reviewed the loan agreement and then called. I was greeted by a representative and I started asking questions...such as why does it say that 575 will be due on my next payday? What is the point of a loan if your expected to pay it back the next week? He said no only 75 comes out of your account and then 150 every other week after that. Then they start charging you 75 when you hit the 5th week and none of that money goes toward the loan until the 5th week. I got approved for 500 with a 75 finance charge. BEWARE! ITS A TRAP! See its like this...I pay 75 week 1, 150 week 2, 150 week 3, 150 week 4 and then there is a balance of 50 week 5. So its not paid up and they charge me an additional 75 every payday so I am always behind and cant pay it off unless I pay early. So in essence I am paying triple or more for a 500 loan...no thank you! I told the man no way and thanked him for his time. Nothing worse than people who thrive off of other peoples misfortunes...I am just thankful that I asked questions first and read the agreement...READ READ READ before you sign!
I took out a small loan and was told to pay 60.00 interest towards loan so I told the loan rep to take the full amount out on the specified date. The date came and they took 60.00 only so I called to see why did they do that and they indicated you still owe 260.00 and I only borrowed 200.00. I explained that the rep explained only 60.00 extra would be taken out as the interest the foreign speaking man stated that was a finders fee. I said what are you talking about and he said every two weeks you will be deducted 60.00 I stated no you will not you will take 200.00 now and I will never deal with you all ever again. He stated ok well we will take 230.00 out tomorrow I stated do that so I will be done with you guys and never will I deal with you again. This organization are liars and they steal so please do not ever deal with them they are a foreign country who is stealing from us. FRAUD ALERT!
RIP OFF!! Don't Use
In a time of need I took out a loan for $500 they charge $150 fee every two weeks and never apply payments to principal amount unless paying off in full - tried to pay off with multiple credit cards in smaller amounts as mentioned in their faq on the web site - rep told me this is not allowed by their company policy - either keep paying over $300 a month in fees or pay off loan plus an additional 150 - I finally spoke to a supervisor after a heated conversation with the rep and multiple requests for the supervisor - got frustrated and paid of principal balance - do not use this high fee lender - theyonly exist to collect high fees!
Company Business Name: Everest Cash Advance
Country of complaint: United States
Address: Virginia Beach, Virginia
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a man call me and tell me that Everest cash advance was suing me for the money that I owed I called back to the man and asked how much I owed still haven't heard they were taking money out of my account so what happened my name is Eartha Johnson [protected] or [protected]
Ghee thanx for the tip but not needed. I don't use payday scammers ever. It's people like you who are keeping this scammers in scamming "business." And don't think any other payday lender is different. Google peer to peer lending if you must do short term borrowing. But I suggest you fix whatever is getting you in this situation.
Perhaps look into dave ramsey's 7 step formula http://www.daveramsey.com/new/baby-steps/
Good luck.
Breach of Contract
Avoid cash advances, if at all. Learn from my mistake. This company lacks customer service and morals. They will withdrawn payments from you bank account on unscheduled due dates, breach of contract. This company will cause you esf and charge you $25 return fees, when they are the ones with drawling from you bank account on the wrong day stated in your contract. If you have to use cash advance, please dont use this company! I paid $60 extra for their error. Jean carlos and henry sanchez ramirez our the customer service specialist that are of not help and lack customer service and english speaking skills! Avoid, avoid, avoid this company! I asked them if they felt this was fair, and response was yes. I asked them if they understood the term breach of contract, no response. I explained to them I would seek legal, they stated, "do what you have to do."
Company Business Name: Everest Cash Advance
Country of complaint: United States
Address: Indiana
Website: everestcashadvance.com
PAYMENT
I did an on line loan for 300 hundred dollars from everest cash advance. I told them I would put the money in the bank when I got paid well on the day I got paid they tried to take it out before I could cash my check so I had to pay the bank and overdraft payment plus everests payment so I had to take out 75 dollars out of my check well that was the first time then they tried to take it out again a couple days later but charging me more well I talk to the on line chat and told them I would have what I owed then on my next payday well they again tried take it out again thats when I caught on and went to my bank and closed my account and opened another account and dont have not problems no more. Now everest is taking it out of someones elses account but there thanking me for my payment which I got a new account number they dont know and I dont know whose account their taking money out of but its not mine.
Company Business Name: EVEREST CASH ADVANCE
Country of complaint: United States
Avoid payday loans with everything you have got - it's taxation on the poor/broke. It guarantees the poor/broke remain in debt bondage. go to daveramsey.com and learn about this stuff. It's better you get the loan from a friend and repay with a decent interest say $50 and keep your word.
SCAM / RIP OFF COMPANY
I took out a loan for $300 and the auto withdraws from my bank at $90 each. Then it just kept going. Every two weeks this company thought it was ok to just keep taking my money. In fact by the time I locked them out of my account they had got another $303 including all NSF fees in which they subjected me to as I had no idea they where stealing from me. The I received a call being advise my check was going to be garnished so I paid it. I noticed who the company was and it was to late they took another $385. What the heck is wrong with these people. Stealing is ok and no one has shut them down yet. DO NOT borrow from this company you will end up with a nightmare from hell. They just don't stop and then want to blame you for not paying. I think the whole company and all employees should be arrested.
Company Business Name: Everest Cash Advance
Country of complaint: United States
This company also uses Total Recovery Service out of Oklahoma to help them steal your money. So if you get a call from either place just hang up and file a complaint. They are all a bunch of thieves.
They did this to me after receiving 600 for a 300 loan..how do they sleep at night ughhhhhhhhhhhh
how do you block them to make them stop keep taking money from your accoutn who do i talk too?
Total Recovery is actually a 3rd Party Debt Collector. When you don't pay back your loan from Everest, that is who your account will be turned over to for collection. They can legally collect debt from you - even take you to court to recover the fees you owe.
Unauthorized and Unlawfull taking money from bank account
On a desperate day while rearching for pay day loans on internet I came accross this site which seemed reasonable. I submitted my information including my bank account, at no time did I agree to anything on the internet. I received a call later from a representative of this company who contacted me about the loan, this person told me for a $300 loan I would be charged $100 in interest which seemed kind of high to me. I informed this person I would think about it and call them back, which I never called back or agreed to anything or received any type of details except for the $100 interest on the loan.
sincerely
Rosa Oceguera
tel [protected]
the next day i notice the loan on my bank account, I was hesitant and confused about how they just put the phone day without a final decision from me, but being desperate for money i left it at that.
couple of weeks later I saw the first bank withdrawl of $90 which I figured they were going to be taking the loans payments in installments. Not after seeing more than the $400 I was told I had to repay that I contacted the company (3 weeks ago) at that time a very rude representative informed this were only interest charges on the $300 loan, so far they had deducted an excess of $655 dollars. this person told me they would continue deducting money every two weeks if I did not pay them that day the amount of $295 dollars. I was in shock, could not believe what I was hearing. Anyway, i informed this person this was a rip off and was going to submit a formal complaint, which I have with couple of organizations, including Consumer Affairs. Till now they are still deducting money from my account and my bank seems to have no control over this . PLEASE HELP, I am a single woman with financial probles and trying to manage not loosing my house.
The
Company Business Name: Everest Cash Advance
Country of complaint: United States
Address: San Diego, California
please inform me of any outcome related to this complaint.
The complaint has been investigated and resolved to the customer’s satisfaction.
Everest was sent a desist and refrain order and an order to disgorge by the state of California back in 2011. They were and still are unlicensed to provide loans to anyone in the state of California. I had a loan out with them and had been paying and rolling over, which I initially had no problem with, but then I started receiving emails from them asking for debit card information - this made me suspicious. After checking with the California Department of Business Oversite I learned that they and many other unlicensed Payday Lenders have been blocked from accessing California bank accounts. The reason for this is that they charge more than the legal rate for California and are still unlicensed. Since I'd basically already given them back more than I borrowed, I told them that they could not have my debit card info, and I emailed them copies of the notice given to the banks and a copy of the desist and refrain order, and that we were simply done. This was a couple months ago, but as of last Friday, the collection calls have begun. I've told the collection agency all the above information, as well as the fact that since Everest already knew that they are not supposed to lend to Californians, and my address is CLEARLY in California, that they should have rejected the loan request and their knowledge of all of the above makes the entire contract void. Of course, the collection agency won't listen. I've already submitted complaints to California's Department of Business Oversight (which of course will take forever, but the calls don't really bother me), and if it goes to a credit bureau, it will easily be expunged with the above information.
NO - check out this website: http://nasonlawfirm.com/archives/26
payday loans are illegal in most states... do you have the loan terms for everest or does anyone have a copy of them? i need them for a complaint I am making... thanks
Everest has given myname to a lawyer and they have threatened to arrest me and contact my job...If I don't pay can they really arrest me?
I visited their site too, and started an application, then decided against using them as the amount they said i qualified for was not what i wanted. i did not complete the application, did not authorize or sign any agreement. About 8 days later I went to my account to make a bill payment and I saw that they had deposited $500 in my account. I called them immediately and told them i did not authorize a loan and asked them to take the money back i did not want it nor agree to it. They refused, and they took $75 out of my account for a so called "extension" that i never requested. I filed a complaint with my bank, and am filing complaints for fraud against them.
This company seems to be part of a scam. I had no problems until i took out a loan through them. A company called county check services somehow got my info and tried to scam me for 1500. A message on a complaint page such as this published by the FBI says county check services is a scam and seem to get their info after the victim has got a loan from a payday loan place. They list cash net as one of the places, but no mention of everest. However cash net was just one example. After further reasearch I found everst cash advance isn't even licsend to do buiesness in the US. Therefore they cannot take legal aginst you if you choose to not pay them back. However none of the info I recieved is gaurenteed to be correct so i suggest you do your own reasearch as well and let me know if your situation is the same.
And ps...to the person who took her son to the bank, closed out his account and called Everest for him...can't he do anything for himself? Good God.
Obviously, none of you who are complaining actually read the online terms before you clicked "continue" on their site. It CLEARLY states that only the finance charge will be deducted on the first installment and the loan amount, with interest, will be automatically extended unless you call to cancel the extension and agree to pay the full amount on the first installment. The interest continues to accrue if you allow the extension to remain intact.
You don't read what you sign, then you get on the internet and slam a company whose terms were disclosed and which you agreed to. Good luck pursuing that in court! I have taken out a payday loan from Everest, I READ the terms, I asked questions before I committed...when they explained what exactly the extension meant, I told them I wanted it paid off on the first installment and they entered that into their system. If I have any complaints after the first installment, then my complaint will be legitimate...it won't be because I leaped before I looked. I read what I was signing, I asked questions, I stated my terms before I committed to the agreement. I foresee no problems with this going exactly as I arranged. Will update here after the loan matures. In the meantime, READ WHAT YOU'RE SIGNING before you start whining!
i have just took out a 400 doller payday loan an as any payday loan placew you will deal with the same thing if you dont pay the loan off you will have to keep paying roll over charges that's that if you cant handle dealing with a payday loan then you should not have taken one out if you just pay it like you said you would then you would not have a problem at all
You have to actually pay the loan back. If you had paid back on the next pay date (as the company intends) you would have only paid $390. $300 + the finance fee of $90. Since you chose not to pay it back on your paydate, the company only took the finance fee and will keep doing so until you choose to pay down the principal of the loan. If you don't pay down the principal, you are simply rolling over the loan any paying just the finance fee each month - the same you would do on a credit card or line of credit. You should only take out a payday loan if you are planning to pay it back quickly.
My husband took out a payday loan from Everest. BIG MISTAKE! He has already paid back the amount plus what would be the interest. They are still taking $120 out. He canceled the payments, and they decided to take $145 out anyways. We canceled our bank account, and are possibly going to take legal action. He has had pay day loans in the past, and say one was for $300, he paid back $380 and was done. Everest however is not a good place to deal with, and I hope no one ever goes through them again.
unscrupulous business practices
I sent the email telling them I wanted to pay my loan in full. When they only took out the fee the following pay period I emailed them again about the mistake. They claim they did not receive the email and took out an extra $57 dollars for extending the loan an extra two weeks. I called them, sent them proof of the two emails regarding the loan repayment. They never return my emails and when I call they tell me they will get back to me. It has been a month.
If you are thinking about getting a loan from them I suggest you go somewhere local. There are so many hidden fees and the cost of the loan is higher than local payday loan branches. You would be giving this Caribean company access to your bank account. You are not protected by American banking laws. Don't do it! A company like this does not deserve your hard earned money.
Company Business Name: Vip Loan Shop
Country of complaint: Cayman Islands
Website: comoreverstcashadvance.com
Unauthorized loan
I took out a loan with Everest's sister company VIP loan Shop. The next day I had another deposit from Everest Cash Advance as well as VIP loan shop. I paid back VIP but am refusing to pay the interest fees from Everest as I never authorized this loan. both arrived for $750. The interest was $225 on each.
Everest will not except my partial payment for the 750 less the interest. I have now closed my bank account and not sure what to do next.
Company Business Name: Everest Cash Advance
Country of complaint: United States
Address: Minneapolis, Minnesota
Website: everestcashadvance.com
The complaint has been investigated and resolved to the customer’s satisfaction.
You should have returned the $750 from Everest. It was obviously a mistake (possibly on the bank's part or whoever at the company processed the wire transfers?) You should have contacted them immediately, explained what happened and they would have taken back the $750 and probably apologized for the mistake. Instead you kept the money. So, basically you stole from the company and closed your account which will cause them to go after you in Collections.
In the future, don't take money that isn't yours. Yes, they made the mistake, but this happens with banks all the time and they expect the money to be returned.
Loan theft
I did get a loan from them for $400. I paid it back three fold. The only way to stop them is to do a syop payment at your bank. Then the harassment begins. Your family, work, friends, people you don't even know in your neighborhood will be called, but atleast you know there is a real person that feeds their family off of stolen money. How they sleep at night doing the job they do is beyond me. Hey mom what do you do at work, "I steal money from hard working people". I have been fighting them for going on five months, $90 every two weeks, can't get anyone on a phone but they call me everyday and hang up 15 times.
Company Business Name: Everest Cash Advance
Country of complaint: United States
Address: North Carolina
Phone: 8667943244
Website: everestcashadvancec.com
EVEREST is a big rip off I also had a loan from them NEVER AGAIN WILL I BORROW FROM A CASH advance Online place they are all Crooks and should be locked up for life they prey on desperate people and put them in an even worst situation. After I paid them off I blocked their email and hang up when they call. Everest is worst of all and the highest out there had $400.00 and they charged me $192.00 to pay it off...### stay clear of them
I got a $500 payday loan from this place. WORST MISTAKE EVER! I should have know when I saw the interest rate at 999% that something was terribly wrong. They were going to charge me $150 to borrow $500. I figured it was really expensive but I needed the money. So I assumed when the due date came that they would take $650 out of my account. They called me a few days ahead of my due date and asked me if I would like to make payment arrangements and just pay $150. I said sure. Then they took out another $150 on my next payday. Then I stared to get a bad feeling that I wasn't fully understanding the terminology of the contract and what was going on. This place was going to take $150 every two weeks up to 5 times before it would even start paying down the principle. Once I realized that so far I have paid $300 to borrow $500 I panicked and told my mom. She looked it up and these guys are located on the island of Nevis so they are not in the U.S. and are violating U.S. law. I closed my bank account and got a money order for the $500 I owe and am sending it registered mail. I'm expecting the phone calls at work to start coming once they can't touch my account anymore. We'll see.
same thing here what did you do about it
Just a little add on: The only reason I turned to my bank to stop payment is because I thought this company was a shame! It is very odd that when you call, you're left on hold until finally the call is dropped, and they wouldn't replay to my e-mails. What else was I to do! Let them keep taking my money!
I wish I would have read these complaints before I got a loan. The only way I could get them to stop taking money out of my checking account was to have my bank place a stop payment. Now they are trying to get $2, 200 more out of me. My loan was only for $400.00 and there is no where on the website to repay the loan. No one will return my call, or reply to my e-mails. I just wanted to a statement in writing with my balance owing, but all they have done so far is treats of payroll garnishment. If anyone has a class action against them, I would love to join in.
I wonder if we could file a class action against these scam artists this is absurd
I agree with you i took out $300.00 loan 2 days before payday and they want to charge me $90 for a two day loan i said that was ridiculous, so they cut the cost in to $45. After two weeks they want me to pay a additional $90 more toward the finance charge of three hundred, i paid the $300. and the balance now is $117.00 dollars.
This loan coast me $157.00 in less than 3o days is crazy. The average 3o day loan on $300.00 loan is $42.50. this company is making $30. on every $100.00 dollars borrowed. They get you into this cycle where you can never get out off. The Funny thing about how i decided to this was through Money Mutual which is endorsed by Montel Williams. I wonder how much money he is getting paid for his endorsement. Everest Cash Advance is A RIP OFF. Another crazy issue is that you can hardly ever call them and some one answers immediately, there line are all always busy as if customers are lining up for there ridiculous scam.
rip off
After taking a $300 cash advance in July, and were told the finance charge would be $45, $90 per pay period (2X mo) has been debited 6 times! I cannot find the paperwork, no emails about how to pay off, who to contact, and finally got hold of someone today by phone, and was told the payoff this week will be $345 (and that they are "discounting" it for me is the claim now when asked why $45 fee this time instead of the $90!). I have used other such companies, and at least they put some towards the principal after 5 payments, plus send reminders every time with payoff, interest, etc. If you need to use one of these types of companies, DON"T use this one!
Company Business Name: Everest Cash Advance
Country of complaint: United States
Website: everestcashadvance.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Everestcashadvance.com is a rip off people.. Before signing anything thru these online lenders make sure they are licenced and regulating the state rules and guidelines. The bbb reports that everest cash advance is not accredited thru them and the occc of tx says they cannot find information on them and in Arizona the attorney general has filed a suit against this so called loan company. They are having issues all across the unites stated with this everest cash advance and like so many other people I was in dire need of some cash and took right into it before knowing the tx rates and financing fees are so different than what I been charged. My 400.00 loan has cost me over 1000.00 in just 4 months.. Frustrating and pisses me off I wasn't smart enough to find out before I jumped!
this company is nothing but scammers. i got desperate for a 350 loan and they said they deposited it that my bank was holding it . i called my bank and was told they rejected it cuz these idiots didn't have the last 4 digits of the account, so i go thru hell with explaining and holding and frustrations. then on day 4 of the same day cash loan i get some lady saying that they cant do anything until the rejected deposit gets back to them and then they will do a new loan and they need all kinds of crazy stuff to approve it...i told them that i will talk negative about them til i die. i hope all the people that work there have financial trouble and loose their cars, jobs and homes. i could have done something else in the 4 days of my life that they wasted. for Clarence i hope you stop being deceitful and for Ashley k who wouldn't get on the phone and them all of the sudden wasn't there...i wish you only ill will. LIARS, SCAMMERS AND DARK HEARTED OXYGEN THIEVES!
Why could you not find any information? Where were the loan documents you signed? The email communications when you received your loan? You should have had dozens of communications with them. Did you check your spam folder? In order to receive the loan in the first place you had to speak with them - they told you about the $45 and the $90 finance fees. They also would have told you how to paydown or payoff the loan. From experience, I can tell you that they DO begin paying down the principal of the loan after you have rolled it over 5 times. They would have sent you an email explaining that as well. You should have been more pro-active in reading your emails from the company and reading the loan documents you had to have signed.
DO NOT, I REPEAT, DO NOT pay them anything further! Close your account ASAP and open a new one because they will continue to deduct money from your account until you do. Check out a site called Debt Consolidation Care because they have a wealth of information on how to deal with these crooks!
payday loan money theft
This is an online payday loan company. They have debited my bank account and continue to steal from me. I have asked for a refund and they do not respond. I don't know who these people are but they are going to answer to this. I will spend as much time as necessary, trying to recoup my money. I have paid them their $300 loan back and them some-$990.00 total...
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