Coles Supermarkets / unauthorized credit card charges

Sylvania, New South Wales, Australia

How were coles able to charge my credit card when I was not in the shop that day? Complaining to westpac re this item on my credit card drew the following response... Please advise how this happened.

Dear colin s spinks,

After completing our investigation into the disputed transaction that was charged to your 3778*591 account by coles sylvania 772 for $ 0.50 on the 31/03/2017, we have good news.

The dispute has been resolved in your favour and a full refund has been credited to your account.

May 13, 2017

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